Territory Sales Representative Lead

100679

110 Industrial Drive, Lexington, Ohio 44904

TruGreen accepts applications on an ongoing basis.

Job Description

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"

Position Overview
 

Sells residential lawn care services to new and existing customers in a telemarketing environment. Trains and mentors other telemarketing sales representatives. Meets or exceeds minimum sales requirements for Telemarketing Team Lead role.

Responsibilities

• Sells residential lawn care services to new and existing customers in a telemarketing environment (in-branch or Remote).

• Conducts virtual lawn analysis, advises customers of problems with lawn and landscape and determines appropriate solution. Determines pricing by measuring and calculating square footage to Company price list. 

• Sells residential lawn care services tailored to the needs of customers, including weed control, fertilization, and insect control, as well as specialized services, to achieve weekly sales goals.

• Estimates date of service to customer based on knowledge of branch production and service schedules.

• Conducts follow-up of leads through means of Telemarketing calls and virtual conversations.

• Quotes prices, negotiates with customer, and closes the sale.

• Conducts customer retention and service calls after service is completed.

• Assists with on-the-job training of new or developing sales representatives.

• Coaches and mentors Inside Sales Representatives.

• Provides support to Telemarketing Sales Manager with sales reporting, scheduling and leads.

• Meets Key Performance Indicators for role (ex. minimum required sales per week).

Competencies

• Customer Focus – Building strong customer relationships and delivering customer-centric solutions.

• Drives Results – Consistently achieving results, even under tough circumstances.

• Develops Talent – Developing people to meet both their career goals and the organization’s goals.

• Business Insight – Applying knowledge of business and the marketplace to advance the organization’s goals.

• Interpersonal Savvy – Relating openly and comfortably with diverse groups of people.

Education and Experience Requirements

• High School Diploma or general education degree (GED)

• Bachelor’s Degree preferred

• Two (2) to three (3) years’ experience in inside sales required, 1 or more years’ senior level or sales lead experience preferred

• Horticulture Certification Completion

• Mosquito/Pest Control Certification Completion

Knowledge, Skills, and Abilities

• Written and verbal communication skills, including delivering presentations

• Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

• Computer skills with TruGreen Systems (Mission, Sales Exec, Atlas, Olympus, Compass, IOS General)

• Ability to lead and influence others

• General knowledge of the industry, TruGreen organization, products, and/or services

• Knowledge of training techniques for new Residential Sales Representatives

• Formal Training on the Coaching Handbook

• Completion of EJ4 Sales Training Folder in TGU (Field Sales Lead)

• Knowledge of selling techniques (prospecting, cold-calling, overcoming objections, closing sales, etc.)

• Mathematical skill to calculate figures and amounts such as discounts, commissions, proportions, percentages, area and volume

• Ability to find and assess potential sales opportunities

• Ability to build customer relationships and provide appropriate levels of customer service

• Demonstrated success in building and leading a sales team

• Advanced knowledge of sales practices

• Ability to travel locally on an extensive basis

Physical Demands & Working Conditions
 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functio