Terminal Operations Admin

, Philippines

Job Family Group:

Technical Support Jobs

Worker Type:

Regular

Posting Start Date:

August 12, 2024

Business unit:

Downstream

Experience Level:

Early Careers

Job Description:

Typically:

• Applies a proven understanding of the assigned part of the technical support and systems, so as to provide support in handling queries, more specific technical support and or standard / specific information handling.
• Handles basic and repetitive activities or moderately complex tasks. Deals with issues/questions of relatively low complexity, checks correctness of data and adjusts with limited number of sources of information within business supported.
• Works within standardized work instructions and routines, work is closely supervised by manager; complex items are handed over to a senior colleague. Works under supervision of a senior colleague or own manager.
• Supports internal stakeholders with specific information and/or query resolution.

This job profile contains generic information and does not describe individual positions or required job competencies. Grading decisions will also depend on other factors.

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