City/State

Norfolk, VA

Work Shift

Multiple shifts available

Overview:

Sentara Health Plans is currently hiring a Temporary HEDIS Quality Coordinator/Administrative Assistant​!

Status: Temp Full time position (40 hours) from Feb 9, 2026 until April 29, 2026.

Standard working hours: 8am to 5pm EST, M-F

Location: Applicants must live in Virginia Beach and the surrounding areas. Will need to go to the office periodically for docs that need to be scanned.

This position has a fixed rate of $30/hour with no benefits.

Primary responsibilities include:

• The Quality HEDIS Coordinator provides "best in class" service and is the first point of contact, ambassador and concierge for assigned region/membership. Utilizes skills to retain members in the assigned provider practices and supports new membership after the initial enrollment period. Coordinates in office wellness events as a result of interventions management to improve gap closures in the field. Coordinates with Health Education and contacts members telephonically to schedule them for appointments. Participates in the Member Advisory and Provider Advisory Meetings as needed. Maintains superior member/provider relationships and ensures the highest quality of care coordination.

Education:

• High School Grad or Equivalent

Certification/Licensure

• No specific certification or licensure requirements

Experience:

• One-year customer service experience required

• Experience with Medical Records Preferred

• One-year experience in a member and/or provider engagement role preferred

• Medicare/Medicaid/Commercial experience/knowledge highly preferred

Special skills and/or knowledge:

• Analytical skills – proficient using Microsoft Office including Microsoft Excel

• Openly and actively communicates information and takes initiative to communicate extensively

• Ability to handle difficult situations diplomatically

• Effective interpersonal skills, collaboration, and listening skills

• Ability to build strong relationships within and outside the health plan

• Negotiation skills

Sentara Health Plans is the health insurance division of Sentara Healthcare!

Sentara Health Plans provides health insurance coverage through a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans and plans serving Medicare and Medicaid enrollees.

With more than 30 years’ experience in the insurance business and 20 years’ experience serving Medicaid populations, we offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services – all to help our members improve their health.

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

To apply, please go to www.sentaracareers.com and use the following as your Keyword Search: JR-91634

Keywords:

#Indeed

Talroo – Health Plan

Temporary, HEDIS, Medical Records, Medical Office, Medical Assistant, Admin, Quality, Coordinator

Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000• Reimbursement for certifications and free access to complete CEUs and professional development•Pet Insurance 
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee el