Temporary Business Support Specialist II

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond.  As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community.  Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day.  Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
 

Position Summary
 

The Business Support Specialist II works collaboratively with the entire support services team to provide a variety of support related services and is responsible for processing outgoing and interoffice mail, sorting and distributing incoming mail, shipping and receiving packages, providing courier services to multiple locations, operating and maintaining specialized mail processing machinery on a daily basis. The Business Support Specialist II also provides mailing support to the entire organization ensuring mailing projects follow CMS and USPS guidelines.

Job Description

PRIMARY DUTIES AND RESPONSIBILITIES

Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization. 

• Performs daily mailing projects including letter separation/identification, inserting, and posting, adhering to CMS requirements
• Transports mail, confidential information medical records, equipment, and supplies in a courteous, respectful and timely manner to ensure efficient flow of information throughout all locations
• Receives, collects, sorts, and deliver interoffice mail, USPS mail, UPS, FedEx and other carrier letters and small packages company-wide for multiple locations in accordance with USPS, FedEx and various vendors regulations
• Processes outgoing mail and packages from our internal departments according to department guidelines
• Receives incoming shipments to verify correctness of items, check for damaged goods, ensure that goods are appropriately routed to various departments
• Processes receipts against Purchase Orders in ERP system, Oracle Fusion
• Safely and effectively maintains and operates USPS approved postage equipment and machinery, inserting, collating, folding, stuffing and coordinating with mail processing
• Identifies, sets up and programs the Pitney Bowes inserter machine according to job requirements while performing quality checks during the production run
• Provides exceptional customer service, production coordination, quality control and supply management in support of the department’s balanced scorecard
• Transports pharmaceuticals, , and bio-medical instruments, between our sites and offsite facilities in compliance with federal, state and local government guidelines
• Manages the IT hardware central supply inventory, working with Supply Chain on reorders and shipping to employees’ home/office locations
• Operates MPHC vehicles safely according to MPHC protocol
• Assures all records and logs maintained by the team are accurate and remain up to date according to governmental and department guidelines
• Active involvement in quality improvement projects and initiatives in support of the fiscal integrity of the organization
• Maintains individual work area and team area in a clean and organized fashion
• Assists in identifying process and quality improvements
• Maintains vehicle maintenance for assigned MPHC vehicle; manage annual inspections, tracking mileage, registration, repairs, fueling, and trans pass
• Other duties as assigned

POSITION QUALIFICATIONS

There are additional competencies linked to individual contributor, provider, and leadership roles. Please consult with your leader to discuss additional competencies that are relevant to your position.

Education

• High School diploma or GED

Licensure/certification

• Valid Maine driver’s license

Experience

• 2+ years’ mailroom operations or relevant work experience

Knowledge

Commonly known principles to execute the duties of this job.

• Knowledge of mechanical operations of mailroom equipment

Skills <