Temporary Associate
TapestryAbout the role
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.
Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
job title: sales associate
department/location: retail
flsa status: non-exempt
report to: store manager
general purpose of the position: represent and communicate the kate spade brand and
lifestyle to customers through sales competency, product expertise and by providing the
highest level of customer service. responsibilities include but are not limited to the
following:
essential duties and responsibilities
client & service expert:
achieves individual sales goals
develops strong product knowledge across all categories
the sales associate is responsible for ensuring exemplary customer service by
delivering the ultimate kate spade experience
able to develop a personal clientele through effective use of the selling skills,
proactive client outreach and use of client book
building brand equity:
understand and communicate the kate spade aesthetic, brand philosophy and lifestyle
to the customer
demonstrate interest and ability to work as part of a team
operational excellence:
execute operational tasks as per company directives
accurately processes all pos transactions
adhere to and apply visual directives, ensure that store standards are executed daily
physical requirements:
available to work store schedule, as needed, including evenings and weekends
standing for extended periods of time
able to safely lift boxes up to 40 pounds
comfortable climbing ladders
skills and abilities required:
professional selling skills and exceptional interpersonal skills
prior luxury goods experience preferred
proactive ability to multi-task and prioritize
works well in a team environment
college degree preferred
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\njob title: sales associate<\/p>\n\n
department/location: retail<\/p>\n\n
flsa status: non-exempt<\/p>\n\n
report to: store manager
\ngeneral purpose of the position: represent and communicate the kate spade brand and
\nlifestyle to customers through sales competency, product expertise and by providing the
\nhighest level of customer service. responsibilities include but are not limited to the
\nfollowing:<\/p>\n\n
essential duties and responsibilities<\/p>\n\n
client & service expert:<\/p>\n\n
\uf0a7 achieves individual sales goals
\n\uf0a7 develops strong product knowledge across all categories
\n\uf0a7 the sales associate is responsible for ensuring exemplary customer service by
\ndelivering the ultimate kate spade experience
\n\uf0a7 able to develop a personal clientele through effective use of the selling skills,
\nproactive client outreach and use of client book<\/p>\n\n
\n\xa0<\/p>\n\n
building brand equity:<\/p>\n\n
\uf0a7 understand and communicate the kate spade aesthetic, brand philosophy and lifestyle
\nto the customer
\n\uf0a7 demonstrate interest and ability to work as part of a team<\/p>\n\n
\n\xa0<\/p>\n\n
operational excellence:<\/p>\n\n
\uf0a7 execute operational tasks as per company directives
\n\uf0a7 accurately processes all pos transactions
\n\uf0a7 adhere to and apply visual directives, ensure that store standards are executed daily<\/p>\n\n
\n\xa0<\/p>\n\n
physical requirements:<\/p>\n\n
\uf0a7 available to work store schedule, as needed, including evenings and weekends
\n\uf0a7 standing for extended periods of time
\n\uf0a7 able to safely lift boxes up to 40 pounds
\n\uf0a7 comfortable climbing ladders<\/p>\n\n
\n\xa0<\/p>\n\n
skills and abilities required:<\/p>\n\n
\uf0a7 professional selling skills and exceptional interpersonal skills
\n\uf0a7 prior luxury goods experience preferred
\n\uf0a7 proactive ability to multi-task and prioritize
\n\uf0a7 works well in a team environment
\n\uf0a7 coll
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