Telecommunications Administrator

<h1><strong>Build the Future with Us —&nbsp;</strong>EquipmentShare is Hiring a Telecommunications Administrator</h1> <p>At EquipmentShare, we’re not just filling a role — <strong>we’re assembling the best team on the planet to build something that’s never been built before</strong>. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.</p> <p><span style="font-size: 14px;">We’re hiring a <strong>Telecommunications Administrator</strong> at our Corporate Headquarters in&nbsp;<strong>Columbia, MO</strong>, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.&nbsp;</span></p> <p>EquipmentShare is searching for a Telecommunications Administrator for our Corporate office in Columbia MO to help us deploy and maintain our telecommunications&nbsp; infrastructure with an emphasis on Webex Calling and Webex Contact Center administration.&nbsp;</p> <h3><strong>Primary Responsibilities</strong></h3> <ul> <li>Administer, deploy, monitor and maintain EquipmentShare’s VOIP telephony systems nationwide&nbsp;</li> <li>Work effectively with 3rd party vendors and contractors to deploy/troubleshoot new and existing systems&nbsp;</li> <li>Provide excellent customer service to our staff/internal teams to efficiently solve problems&nbsp;</li> <li>Provide tier 2 technical support as issues arise with the ability to be on call/work after-hours when necessary and/or as requested&nbsp;</li> <li>Manage life cycle of hardware deployments, unified communication applications, migrations, etc. for all locations&nbsp;</li> <li>Professional and detailed documentation of all existing and new environments&nbsp;</li> <li>Help maintain data and voice networks by troubleshooting, repairing, and performing preventive maintenance&nbsp;</li> <li>Responsible for assisting, coordinating and performing EquipmentShare’s telecommunications work which includes add’s, moves, and changes&nbsp;</li> <li>Identify end user needs/requirements and mobilize existing and new technology</li> <li>Travel to company locations within current and future markets as needed</li> <li>Stay up to date with industry best practices and certifications&nbsp;</li> <li>Assist IT Management in selecting and implementing new Telecom technology as needed, including Cloud based Contact Center and VoIP systems throughout the company&nbsp;</li> <li>Identify and recommend improvements to enhance the technical capabilities of telecommunication syste