Technology Project Manager

Department:

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Technology Project Manager delivers on our Purpose by overseeing all aspects of project management for AI projects over the entire life of the initiative. This role understands the business objectives and scope, and will guide a Team to deliver expected results for projects. The Technology Project Manager a detail-oriented thinker, who is ready to drive the future of Southwest’s Technology and modernize the operation. 

Additional details: 

• This Dallas-based role is offered as a remote workplace position, which may require onsite presence / travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location within the Dallas - Fort Worth area. 

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.   

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

Responsibilities

• Define complex project plans/roadmaps including scope, budget and schedule, and execute tasks defined in the project plan to achieve project goals using standard project management methodologies and practices
• Assess project needs and resources continually to complete projects on time and within budget while managing log of risks, issues, mitigation strategies, and decisions
• Drive testing and acceptance of project results
• Partner with resource managers, Business Partners and vendors to assemble a project Team and provide ongoing motivation to drive projects to completion
• Lead and facilitate project meetings and presentations to Leadership
• Establish and execute a project communication plan to maintain project alignment
• Drive Teams and Customers toward decisions
• Establish cross functional alliances within and outside of the Technology Department to drive results
• Build partnerships to collaborate and use influence without authority to gather Customer and business requirements and communicate effectively with all project Teams and Support groups
• Work with development teams to ensure work is completed as planned and follow analytical methods for task execution/tracking and budget/timeline tracking
• May perform other job duties as directed by Employees' Leaders

Knowledge, Skills and Abilities

• Advanced knowledge of project processes, problem management tools and procedures
• Knowledge of Agile development practices and ceremonies
• Proficient knowledge of application impact on operational and business functions
• Skilled in strong Customer Service and Team orientation
• Ability to build relationships and influences without authority
• Skilled in active listening, presenting, and facilitating team and stakeholder meetings
• Ability to effectively communicate information and ideas using all forms of communication
• Ability to maintain composure under pressure and accurately assess problem situations
• Ability to work effectively in a fast paced, collaborative, Team based environment while directing teams to complete tasks by scheduled completion date
• Skilled in Leadership to dire