Technology Product Analyst IV
Navy Federal Credit UnionAbout the role
To compile, research, analyze and document data, requirements, workflow/ processes, functionality and or controls for respective ISD group. To develop and evaluate information, and prepare recommendations based on analysis for use in decision making. Serve as liaison and / or subject matter expert in respective business area. Provide leadership for strategic and compliance projects or programs.
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- Work as part of 2-3 Agile Scrum teams to draft and refine epics and user stories for medium to high complexity Agile projects
- Demonstrates competence in planning, organization, and multi-tasking, of large and complex efforts
- Partners with Scrum Master(s) for overall product board/backlog creation, maintenance, and management; orders backlog items to best achieve goals and optimize the value of each sprint
- Leverages Gherkin and Azure Boards
- Clearly presents status and issues in variety of oral and written formats, and leads product meetings including demos
- Elicits and documents functional and non-functional requirements using variety of techniques, including interviews, document analysis, storyboards, use cases, scenarios, and diagramming
- Documents process models and identify process improvement opportunities
- Documents data requirements and services (SOA, WEB, etc)
- Represents requirements using alternative views, such as epics/features/stories/product backlog items, models, diagrams, prototypes, or scenarios, to facilitate communication to the project / product team.
- Analyzes information, requirements, data, work quality, work methods, processes, service specific practices, standards, and metrics/statistics
- Recognizes and proactively raises issues or risks along with well-considered solutions
- Interpret results of analysis; present recommendations, including alternatives and implications
- Demonstrates significant creativity and variety of approaches to solving business and technical problems
- Identifies and analyze opportunities for new and/or improved processes, data, or technology; provides clear picture of possible outcomes
- Conducts benchmarking, testing, write test scripts, trend analysis and other input to drive product development and continuous improvement
- Analyzes information to produce analytically driven inferences and hypotheses to generate actionable recommendations
- Solves business problems by defining the problem, interviewing stakeholders, identifying, and evaluating alternatives, and presenting findings
- Ensures compliance with Navy Federal Credit Union ISD standards and best practices
- Demonstrates leadership within the Scrum team and within the Analyst team, including via new ideas and contributes leading improvement efforts
- Mentors and guides Interns, Contractors, and other Analyst staff
- Continually seeks opportunities to improve and increase level of industry/domain-specific knowledge by remaining current with emerging products and technical updates
- At least 5 years of experience in IT solution creation and delivery
- At least 5 years of Scrum and Agile experience
- Significant experience in problem resolution including determining root cause, scope and scale of issues
- Advanced skill maintaining accuracy with attention to detail and meeting deadlines
- Advanced research, analytical, and problem-solving skills
- Advanced organizational, planning and time management skills
- Effective skill communicating with all levels within an organization
- Effective relationship building, negotiation, and facilitation skills
- Advanced skill presenting findings, conclusions, alternatives, and information clearly and concisely
- Advanced verbal and written communication skills
- Advanced skill making effective presentations to groups of various sizes
- Advanced skill analyzing and organizing problems or work processes for technical solutions
- Ability to work independently and in a team environment
- Experience working in cross-functional, multi-dimensional teams and projects
- Experienced and well versed in a variety of agile approaches (Scrum, Kanban, SAFe, Lean at a minimum)
- Experience in translating business requirements into technical solutions
- Experience with Gherkin and Azure Boards
Desired Qualifications
- Certifications in MS Azure Cloud Fundamentals, SAFe certification, Certified Scrum Master (CSM)
- Pega CBA certification with 5+ years of Pega application delivery related experience
Hours: Monday -
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