Technical Writer

Technical Writer

Remote

DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. We are inspired by the critical missions of our clients, and we are driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products.

Duties and Role:

We are seeking is a Technical Writer to support the NATO Communications and Information Agency with the following duties:

• Producing high-quality documentation that is appropriate for its intended audience
• Working with internal teams and external subcontractors on product and documentation requirements
• Writing clear and concise requirement, design, testing, installation and accreditation documentation
• Creating end-user documentation; including, tutorials, manuals, troubleshooting guides
• Editing, proofreading and revising/rewriting existing content
• Maintaining a coherent technical terminology and documentation set in the project

Requirements:

• Bachelor's degree in Engineering, Computer Science, Information Technology, Information Systems, or related field.
• Excellent IT technical writing and communication skills (English) with proven experience of at least 5 years
• Practical experience in working with Microsoft Office (spreadsheet, word processor and visualization) tools
• Practical experience in working with Microsoft Visio
• Practical experience in working with Microsoft SharePoint to manage document repositories, configurations and content.
• Experience in using Enterprise Architecture tools
• Good knowledge of Enterprise IT infrastructures, Microsoft 365 and cloud computing technologies.
• Good knowledge of CIS Security and accreditation processes
• Former experience in NCIA and knowledge of the NATO/NCI Agency structure and CIS security/accreditation process and procedures (preferable)
• Ability to quickly grasp complex technical concepts in standards/product descriptions/manuals and make them easily understandable in text and pictures
• Good communication and interpersonal skills in order to work efficiently with internal technical teams and external subcontractors on product and documentation requirements
• Excellent formal writing skills in English
• A Certificate of Security Obligation will be required

DEFTEC offers a comprehensive whole-life benefits package that includes medical, dental, vision, holiday, paid time off, 401K with a match, life insurance, short/long-term disability, and educational reimbursement.

DEFTEC is a Drug-Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

AAP/EEO Statement

DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type based on actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding , and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.