Technical Writer

 

Applications due by: 07/13/2026

Pay Range DOE: $60,000 to $75,000

Work Schedule: Monday - Friday 8:00 AM-5:00PM (Chance of overtime) This is a temp-to-hire with the eligibility of full-time permanent placement. 

Benefits: This position is eligible for Paid Sick and Safe Time (PSST) under the Healthy Families and Workplaces Act. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer. 

JOB SUMMARY:

We are seeking a talented Technical Writer to join our team and develop clear, high-quality documentation for our electronic signage products. This role involves translating complex technical details related to our digital signage hardware and software into user-friendly materials for installers, end users, and service technicians.

In this position, you will work closely with engineers, product managers, and support teams to create a range of resources, including user manuals, wiring diagrams, installation guides, software documentation, and maintenance instructions. Your work will play a key role in ensuring a seamless and positive experience for our customers.

 ESSENTIAL FUNCTIONS:

• User guides for digital signage control software and interfaces
• Maintenance and troubleshooting guides
• Product specifications and safety instructions
• Collaborate with hardware engineers, software developers, and support teams to gather technical details.
• Translate technical jargon into clear, understandable content for non-technical users.
• Create visual aids (wiring diagrams, schematics, callouts, etc.) to enhance documentation.
• Maintain document version control and update documentation in line with product updates or new releases.
• Ensure all documentation complies with industry standards and safety regulations (UL, CE, FCC, etc.).
• Assist in the creation of training materials and internal knowledge base articles.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

  Experience:

• 2+ years of experience in technical writing, preferably in a manufacturing or electronics environment.
• Experience documenting hardware and software products.
• Proficiency in tools such as Adobe InDesign, Illustrator, Microsoft Word and FrameMaker.
• Comfortable working with diagrams, schematics, and basic electrical terminology.
• Familiarity with embedded systems or digital display technology is a strong plus.
• Excellent attention to detail, organization, and time management.
• Experience working with electronic signage, AV systems, or similar technologies.
• Knowledge of digital signage CMS (Content Management Systems) or embedded device interfaces.
• Ability to read technical drawings and electrical schematics.
• Experience using CAD or graphic tools to annotate technical illustrations.
• Understanding of safety standards relevant to electrical products.

Education: 

• Bachelor's degree in Technical Communication, Engineering, English, or a related field. 

Other:

• Competitive compensation, including performance-based incentives
• Comprehensive benefits package covering health, dental, vision, and a 401(k) plan
• Flexible scheduling with options for hybrid or remote work
• A collaborative, hands-on environment that encourages innovation

 

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.