Technical Writer

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.
If you’re a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.
The Technical Writer is an essential member of our care team, tasked with creating and finalizing letters of medical necessity for home care and durable medical equipment. This role includes managing a caseload, providing necessary training, ensuring compliance, and working with healthcare providers to deliver high-quality home care services. The Technical Writer also represents our company and advocates for patients during their onboarding and recertification paperwork processes, ensuring all documentation sent for home care services meets DOL standards.
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Responsibilities:

• Assist in the preparation and processing of patient assessments and care plans.
• Collaborate with patients and healthcare providers to manage medical documentation for home care renewals every year.
• Coordinate with providers to secure approval for appropriate durable medical equipment (DME) for patients.
• Provide necessary training to patients, home health aides, and nurses as required.
• Collaborate and manage a caseload of 150-200 patients as part of a team.
• Step in for other care team roles occasionally.
• Meet or exceed performance metrics.
• Write and renew paperwork for initial home care and the renewal of homecare benefits.
• Report and document incident reports.
• Complete accurate and timely Case Management charting.
• Cover appointments for team members as needed to recertify benefits.
• Travel up to 5% of the time as needed.

Minimum Qualifications:

• Strong Work Ethic and Focus on Patient Care
• Demonstrates dedication to patient well-being
• Manage time effectively to handle multiple tasks and deadlines
• Able to pivot to prioritize emergent authorization paperwork as needed
• Provides high-quality service to teammates, patients and their families
• Strategic Thinking and Planning: Develops and implements effective care plans
• Builds and maintains positive relationships with patients and healthcare providers
• Communicates clearly and effectively, both in writing and verbally
• Expert in using Outlook, Word, Excel, and other MS Office tools
• Capable of working independently without close supervision
• Actively participates in a team environment
• •Strong Reading, Writing, and Computer Skills: Proficient in reading, writing, and using various technological programs.
• Quickly learns new technological programs and adapts to organizational changes
• Assists with managing a substantial patient caseload efficiently
• Strong Value System: Demonstrates loyalty and dedication to serving humanity
• Valid Driver’s License and Dependable Transportation: For patient visits and doctor appointments
• Ability to Read Medical Records (Preferred): Preferred but not required

Skills and Competencies:

• Ability to analyze and interpret medical records and documentation
• Detail-Oriented: Ensures accuracy in all tasks and documentation; strong in attention to detail
• Skilled in using relevant case management software and documentation tools
• Excellent ability to interact with patients, healthcare providers, and team members with professionalism
• Strong ability to communicate effectively in various situations. 

• Paid Time Off - with additional hours accrued annually based upon tenure
• Sick Leave/Bereavement Leave
• 7 1/2 Paid Holidays + Floating Holiday Day + Your Birthday
• Flex Schedule availability implemented after 90 days of employment
• Overtime pay at time and a half
• Very Competitive Benefits Package including Medical, Dental, Vision, & Life Insurance that begin after first full month of employment. The company covers 100% of the cost for dental, vision, and a term life insurance policy after the first full month of employment
• 401(k) Plan with a company match program
• Mileage Reimbursement
• $150 Lifestyle Reimbursement annually (may be for gym/fitness memberships, Costco/Sam’s Club memberships, Amazon Prime memberships, and more)
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