Technical Writer - Army ASA

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SUMMARY

The Senior Technical Writer provides support to the government agency. This position is responsible for the authoring and updating of speeches/talking points, posture papers, briefings/products for external/internal audiences, regulatory policy and procedures, Standard Operating Procedures, root cause analyses, user manuals, training materials and technical diagrams.

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.   

ESSENTIAL REQUIREMENTS

Must be able to obtain and maintain a Secret clearance which requires U.S. Citizenship. 

KEY DUTIES AND RESPONSIBILITIES
Essential Duties and responsibilities include the following.  Other duties may be assigned.

Drafts Executive Summaries, speeches, and other communications for senior level management.

Leverages experience supporting senior Department of Defense appointees, civilian, military senior executives.

Creates talking points and facilitates walk throughs for senior level briefings.

Tailors messages to diverse audiences, including internal staff, stakeholders, clients, and the public.

Ensures speeches align with the organization's tone, style, and strategic objectives.

Conducts thorough research on relevant topics, current events, and industry trends. Gathers insights from internal and external sources to inform speech content.

Develops and fully executes new Standard Operating Procedures (SOP’s) in an orderly and concise manner. Maintains documents on an online SOP Library.

Performs regulatory compliance/agency research and analyses, and writes policies and procedures documentation, in accordance with the agency Customer Service goals.

Develops Policies, Procedures and Forms Documentation, in accordance with Agency documentation development standards.

Prepares, packages and presents draft documentation to management, compliance/risk, subject matter experts and appropriate lines of business for review and publication approval.

Performs regulatory compliance/agency research and analyses, and writes policies and procedures documentation, in accordance with the agency Customer Service goals.

Manages the knowledge base library containing knowledge articles (quick instructions) by loading articles following the review of submitted documents by Subject Matter Experts. Reviews articles for order, clarity, conciseness, style and terminology.

Regularly reviews, edits and proofs documents. Converts documents into standard template formats ready for delivery to the customer.

Reviews, develops and edits complex written and graphical technical materials including: system configurations, interface control documents, system workflow diagrams, drawings, white papers, studies and other materials.

Ensures compliance with industry standards and best practices of style and format. Commands excellent usage of the English language and provides overall structure and organization of material to create professional documentation.

Works in a team environment and is expected to assist other team members as needed.

Adheres to qualitative and quantitative standards as established to meet contractual obligations and changing business requirements.

Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.  

Responsible for aiding in own self-development by being available and receptive to all training made available by the company. 

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

EDUCATION AND EXPERIENCE

Bachelor's degree and a minimum of three to five (3-5) years’ relevant experience, or equivalent combination of education/experience.

JOB SPECIFIC KNOWLEDGE/SKILLS/ABILITIES

Relevant work experience in development of documents like software specifications, user guides, training materials etc.

Working knowledge of Microsoft Productivity Tools

Highly organized and extremely detail-oriented with ability to grasp quickly business needs and issues

Self-motivated with proven ability to be flexible and work hard, both independently and in a team environment

Interacts and works well with