Technical Training Manager-OP-25

 

Purpose:

The Training Manager Tower & Hoist will - lead the development and delivery of training programs for the tower division. This role ensures our technicians, operators, and service teams have the knowledge and skills to operate, maintain, and troubleshoot equipment safely and efficiently.

 

Duties and Responsibilities:

Key Responsibilities:

• Develop and implement training programs for tower cranes and hoists, including classroom, hands-on, and virtual learning formats.
• Create technical training materials such as manuals, presentations, and e-learning modules.
• Conduct training sessions for internal staff, customers, and field technicians.
• Assess competency levels and provide certification programs where applicable.
• Collaborate with engineering and service teams to ensure training content reflects current technology and safety standards.
• Maintain compliance with OSHA, ANSI, and other relevant safety regulations.
• Track training effectiveness and continuously improve programs based on feedback and industry best practices. Regularly meet with technicians and service managers to identify training needs, performance gaps, safety concerns, and OEM training needs.
• Serve as the organization’s technical go‑to expert for diagnosing complex mechanical, electrical, and hydraulic issues on tower cranes and hoists. Use the service data to recommend additional training or refinements to existing resources.

 

Education and Experience:

Education: Bachelor’s degree in Engineering, Technical Education, or related field (or equivalent experience).

• Experience:
  • Minimum 5 years in technical training or equipment maintenance, preferably in cranes, hoists, or heavy machinery.
  • Strong knowledge of tower crane and hoist systems, including electrical, mechanical, and hydraulic components.

 

• Skills:
  • Excellent communication and presentation skills.
  • Ability to design engaging training content and use modern training technologies.
  • Strong organizational and project management skills.

 

• Certifications: NCCCO or equivalent crane certification preferred

 

 

Language Skills:

Must be able to read and comprehend complex instructions, short correspondence and memos and the ability to write simple correspondence. Ability to effectively prepare and present information in one-on-one and small group situations to other employees of the organization

Physical Demands:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger; handle or feel; and kneel; crouch; or crawl; and talk; or hear; push and/or pull; reach; bend and/or stoop. The employee may occasionally lift and/or move up to 25 pounds.

 

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts.

 

Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment based on their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.