Technical Trainer - Site

LIPTON Teas and Infusions is the biggest tea business in the world, with world class purpose driven brands such as Lipton, PG Tips and Pukka. As Lipton Teas and Infusions we are united in one purpose: growing a world of wellbeing through the regenerative power of plants.

 

In July 2022, CVC Capital Partners Fund VIII took over the full ownership of the LIPTON Teas and Infusions (formally ekaterra) business from its previous owner, Unilever. As a standalone entity with a dedicated single-category focus, Lipton T&I is even better positioned to lead the tea industry, delivering higher growth and value, and a greater impact on the wider world. With 11 production factories in four continents and tea growing estates in three countries, LIPTON Teas and Infusions is a profitable and growing business whose brands reach hundreds of millions of consumers. It has a presence in over 100 countries.

 

At LIPTON Teas and Infusions, we work alongside people who put consumer love at the heart of every decision. Diverse minds who celebrate new ideas, share our values and the commitment we have for the wellbeing of all. In return, we create an environment that gives our people space and freedom, where they can grow as leaders. A connected community where ideas can thrive. Where you explore new challenges. Learning all you need to master your field, and even more about yourself.

 

Be part of this amazing blend. Join our collective and help us grow a better world of wellbeing and a better you.

Job Title: Technical Trainer

Job Status: Full-time

Work location: Suffolk, VA

Travel: Limited

 

Your Role

As the Technical Trainer, you will lead the design and execution of our site-wide training strategy, ensuring our workforce is continuously developing and future-ready. You will also play a key role in driving factory performance through continuous improvement initiatives as part of our Manufacturing Excellence Department. This is a unique opportunity to combine people development with industrial engineering to influence both capability and productivity on the shop floor.

 

Your Key Responsibilities:

• Lead the development, execution, and continuous improvement of the training strategy for all hourly positions on site.
• Own and maintain the Site Skills Matrix to track employee competencies and training status.
• Create, update, and manage training materials and content, ensuring relevance and effectiveness.
• Conduct competency checks for hourly employees and develop individualized improvement plans as needed.
• Partner with cross-functional teams, including Safety, Health, Environment (SHE) and Quality, to support their training needs.
• Identify and address gaps in training processes and materials to drive performance improvements.
• Facilitate and contribute to Focused Improvement Kaizens aimed at reducing waste and enhancing productivity.
• Support deployment and sustainment of the Lipton Management System (LMS) and its associated continuous improvement methodologies.
• Perform industrial engineering studies (e.g., workload analysis, bottleneck identification, mass balance) to optimize operations.
• Lead or support projects involving system or process changes in collaboration with manufacturing, engineering, and leadership teams.

  

Skills and Experience:

• 6+ years of experience in a manufacturing environment, preferably with exposure to Lean or World Class Manufacturing (WCM) principles.
• Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or related field).
• Strong analytical, project management, and problem-solving skills with an ability to identify and implement cost-saving initiatives.
• Excellent written and verbal communication skills, with a proven ability to train, coach, and influence team members at all levels.
• Adaptable and self-directed team player with a creative and energetic approach to challenges.
• Proficiency in Microsoft Excel; Power BI experience is preferred.

A Great Place to Grow 

Here at LIPTON Teas and Infusions, we grow a world of wellbeing to generate value for all. 

• Grow your LEADERSHIP – Thought leader or people leader, we want to help you to truly realise your potential. With a strong internal nurturing network and a focus on your development, you can grow your leadership with us. When you grow, the world around you will grow.
• Grow your VALUE - To foster your learning, we offer big, fulfilling roles within an empowering and entrepreneurial climate. You will have the space to take ownership and to make your mark – and you wi