Technical Trainer - Ready 2 Respond Program (remote)

Legend Brands, an industry leader and long-standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility 

maintenance, portable environmental control, fire remediation and water damage restoration.

Legend Brands’ Ready 2 Respond program raises facility professionals’ awareness of their risks and process gaps in managing water events, so teams can respond and recover faster from water damage. 

Our on-site assessment delivers a customized solution that includes training teams with key tools and methods to get water intrusions under control quickly – and that limits damage, reduces the risk of mold growth, cuts costs and minimizes downtime. The result is a safer, healthier environment and less chance of negative publicity.

The R2R Program’s five-step process is the strategic plan that enables facilities to implement proven solutions and manage risks, no matter how unpredictable the situation.

Job Summary 

R2R Program Trainer 

Responsible for conducting classroom and on-the-job training to groups of facility and custodial personnel covering basics for remediation of Category 1 Water (clean water) intrusion.  Responsible for delivering hands-on technical training and support implementation of the Ready 2 Respond (R2R) Program. This includes coordinating, delivering, and improving seminars, schools, and workshops both in person and virtually. The trainer helps customers understand and apply drying best practices, use R2R equipment and tools effectively, and maintain a safe and efficient response capability.

Senior R2R Program Trainer

Responsible for conducting classroom and on-the-job training to groups of facility and custodial personnel covering basics for remediation of Category 1 Water (clean water) intrusion. Advanced-level training professional who independently delivers and supports high-level R2R training, mentorship, and curriculum development. Performs more complex technical tasks, supports continuous improvement of the training process, and provides leadership and guidance to training team members and cross-functional partners.

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Essential Duties

R2R Program Trainer

• Present in-person and virtual training events for end users, stakeholders, and partners.
• Organize logistics and preparation for training facilities and materials, such as presentation deck, course materials, and certificates.
• Travel as needed for offsite or regional training delivery.
• Collaborate in the development and revision of training materials and presentations.
• Provide ongoing technical support to customers post-training, as needed.
• Administer training and distribute certificates according to R2R program requirements.
• Record and share technical knowledge gathered through trainings, seminars, and field experience.
• Provide occasional support to the Sales Department through product demonstrations or events.
• Mentor external or newer trainers as directed.
• Complete all required documentation and post-event follow-up.

Senior R2R Program Trainer

Includes all duties of the R2R Program Trainer, plus:

• Serve as a subject matter expert (SME) in drying systems, equipment uses, and emergency response implementation.

• Lead complex or high-profile training events, often independently or with minimal oversight.

• Mentor, coach, and evaluate junior or external trainers to maintain quality and consistency.

• Lead curriculum revisions or new program development efforts.

• Set the standard for professional conduct, technical skill, and training excellence across the program.

• Support cross-departmental initiatives involving training, quality assurance, or performance audits.

• Provide in-depth technical support and consultation for challenging customer scenarios.

• Represent the training function at industry events and leadership meetings as needed.