Technical Support Specialist (Power Generation Plant)

Work Place Flexibility: Onsite 

Legal Entity: Entergy Louisiana, LLC 

*This position can be filled as a Technical Support Specialist I, II, III, or Senior depending on the candidate's qualifications and experience.*

 

JOB PURPOSE/SUMMARY:

Responsible for developing, implementing, and managing improvement projects, and/or provide diagnostic subject matter expertise to enhance the overall reliability, efficiency, and safety of the plant. Position can exist in the following environments: Plant, Plant Support, or Fleet Maintenance.

 

JOB DUTIES/RESPONSIBILITIES:

• Conduct root cause analysis and prepare reports for management use
• Provide primary or backup technical support for various plant system and processes
• Utilize experience, knowledge, and online monitoring systems and tools to analyze, trend, and monitor plant equipment performance data in an effort to improve plant operation
• Provide technical support to maintenance, outage, and capital projects
• Technical Lead on specific / complex projects
• Support equipment problem solving, condition assessments, and represent Entergy during OEM discussions or shop repairs. Plant Support assignments may engage in diagnostic services (vibration analysis, off-line motor testing, Infra-red, performance testing, vacuum leak-detection, etc.)

 

MINIMUM REQUIREMENTS:

 

Minimum education required of the position:

• High school diploma or GED or equivalent work experience
• Desired:
  • Associate or Bachelor's Degree from an accredited university.

 

Minimum experience required of the position:

• Tech Support Specialist I: 0-2 years of power plant or relevant technical experience is preferred.
• Tech Support Specialist II: 2-4 years of power plant or relevant technical experience is preferred.
• Tech Support Specialist III: 4-6 years of power plant or relevant technical experience is preferred.
• Tech Support Specialist Sr: 6+ years of power plant or relevant technical experience is preferred.
• Desired:
  • Working knowledge of predictive maintenance practices and technologies such as vibration analysis, airborne ultrasound, thermal infared, off-line motor testing, vacuum leak-detection, etc.
  • Project management experience

 

Minimum knowledge, skills, and abilities required of the position:

• Proficiency in all applications of the Microsoft Toolkit
• Must possess good computer skills
• Ability to work independent of direct supervision
• Good communication skills also required
• Duties often require call outs and work after normal hours
• Be able to keep records and reports

 

Any certifications, licenses, etc.

• None

 

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Primary Location: Louisiana-Westwego Louisiana : Westwego 
Job Function: Power Plant Operations
FLSA Status: Professional 
Relocation Option: No Relocation Offered
Union description/code: NBU NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 115302
Travel Percentage:Up to 25%