Technical Support Specialist, Post Production (TEMPORARY)

Reporting to the Manager, Post Production the Technical Support Specialist, Post Production performs and/or manages the operations of the video/editing side of SFTV Post Production.

Overview:

The Production Administration Team (PAT) at the Loyola Marymount University (LMU) – School of Film and Television (SFTV) serves over 1200 students in Film Production, Screenwriting, Recording Arts, Animation, and Film Studies. The students in Film Production (approximately 350 undergraduates and 150 graduate students) produce around 800 films per year. Each project is overseen by a staff member in PAT. Projects are monitored for adherence to rules, policies, and procedures codified in the SFTV Handbook, and most importantly, for the highest level of workplace safety.

PAT provides services and maintains available facilities and equipment in 5 buildings across two campuses, including sound stages, scene and prop shop, professional cinema-quality camera packages, grip/electric equipment, and production sound equipment for both project and classroom use.

The Post Production department oversees the facilities for video and sound editing as well as sound recording, animation, and the theaters. These facilities include editing suites, sound mixing stages, foley rooms, color correction rooms, a recording studio, computer labs, and three theaters, as well as drawing, motion capture, and stop animation rooms. (For a more complete list of equipment and facilities, please see the SFTV website). SFTV is a certified Avid® Learning Partner (ALP) and also teaches and uses The Adobe® Creative Suite and DaVinci Resolve.
Please see the SFTV Website for a comprehensive facilities and gear list.

The department is led by the Manager, Post Production, who reports to the SFTV Head of Production.

Position Specific Responsibilities/Accountabilities

• Works closely with the other support specialists in Post-Production Sound/Recording Arts, Animation and Theaters/Projection, under the direction of the  Manager, Post Production.

• Manages up to 10 student workers (part-time) as direct reports.

• Leads staff training and student support, including:

  • Development of tutorials, documentation, and video tutorials to facilitate understanding of software, hardware, and post-production workflows, including 2K, 4K, and future UHD workflows.

  • Training for post-production graduate students, teaching, and lab assistants.

  • Training and managing Post-Production Help Desk student workers. Provides one-on-one training in various aspects of post-production hardware and software for faculty and staff development.

  • Designs focused tutorial sessions.

• Oversees student reservations and use of editing and other post-production facilities.

• Manages, facilitates, and assists students with Post Production Workflows, including

  • Editing

  • Color Grading

  • Visual Effects

  • Software and equipment strategies

  • Projection/Exhibition

  • Project upload, export, DCP creation

  • Playback

  • Archival).

• Maintains and manage the Nexis Server including for student film archiving.

• Accountable for maintaining Post Facilities in collaboration with the LMU IT department, including

  • Software Installations

  • Hardware maintenance and upgrades

  • Preparation and readiness for class use and faculty needs 

  • Classroom support

  • Internal SFTV help desk/repair ticket system.

• Assists in developing budgets for Post Production services.

• Manages the sub-budget for video post-production within the department.

• Assists in the definition of rules and procedures and their publication in the Post Production Handbook and develops tutorials, documentation, and video tutorials to facilitate understanding of software, hardware, methods and workflows including 2K, 4K, and UHD.

• Advises the Manager, Post Production on annual and off-cycle equipment requisition requests.

• Assists students, faculty and staff, including:

  • Solving technical problems for students, faculty and staff

  • Ensuring proper, complete and updated software installs in labs and on specialized computers.

  • Manages small-scale and lar