Technical Support Engineer (Shopify)

<h3 class="" data-start="139" data-end="161"><strong data-start="143" data-end="161">About Frontier</strong></h3> <p class="" data-start="163" data-end="554"><strong data-start="163" data-end="175">Frontier</strong> is a subsidiary of <strong data-start="195" data-end="211">Fresh Prints</strong>. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it <strong data-start="541" data-end="553">Frontier</strong>.</p> <p class="" data-start="556" data-end="744">At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client.&nbsp;If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.</p> <p class="" data-start="946" data-end="1032"><strong data-start="946" data-end="1029">Think of us as your personal talent agent — and good luck with the application!</strong> 😊</p> <h3 class="" data-start="1039" data-end="1064"><strong data-start="1043" data-end="1064">About Intelligems</strong></h3> <p class="" data-start="1066" data-end="1361">There are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving <strong data-start="1318" data-end="1347">6–10% of potential profit</strong> on the table.</p> <p class="" data-start="1363" data-end="1669"><strong data-start="1363" data-end="1378">Intelligems</strong> is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.</p> <p class="" data-start="1671" data-end="2023">We're currently working with <strong data-start="1700" data-end="1715">500+ brands</strong> and ha