Technical Staff Engineer-Applications

Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc.

People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence.

Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.

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Job Description:

Microchip Technology Inc. has a Technical Staff Engineer-Applications (Software/Firmware) opening in Houston, TX.  The successful candidate will collaborate closely with product development, validation, marketing, and sales teams to deliver exceptional technical customer support for Datacenter and Server channel products. Responsibilities include facilitating design wins, supporting customer product ramp-up and production, documenting complex system issues, and partnering with development teams to ensure timely resolution of technical challenges. This role requires the ability to work effectively across functional groups, engage with external customers, and coordinate with product programs to identify and implement optimal solutions for both North American and international clients.

Responsibilities:

• Support SAS expander/switches, SAS/SATA/NVMe Protocol, RAID controller embedded firmware, OS drivers, and management software

• Support PCIe, security, and encryption technologies

• Work independently, and in a team environment

• Root cause & document customer issues in a timely manner independently or by leading a cross-functional team

• Develop and review customer level documentation including user guides, release notes, technical product training, and application notes

• Understand customer requirements and drive them through the project management process

• Provide training as needed to end customers, MCHP FAEs, and MCHP sales

• Work closely with Tier 1 OEMs and their ODMs to define requirements, assisting in design wins, manage deliverables and support initial system bring-up to full production

• Work closely with channel customers, ECO System partners, and distribution

• Publishing & maintaining system compatibility lists, SW releases, release notes, and web postings

• Maintain knowledge base & issue tracking database

• Travel within North America and internationally, as needed, to work at customer sites to debug firmware and software

Requirements/Qualifications:

• Bachelor’s degree in Electrical Engineering or Computer Science with 12.5+ years of directly related experience

• Strong understanding of PCIe/CXL, NVMe, SAS/SATA, SCSI, and other storage related technologies

• Experience with board-level debug

• Experience with bench top equipment such as protocol analyzers/exercisers, logic analyzers, and other storage or networking related test equipment

• Strong technical leadership and teamwork

• Strong verbal and written communication skills with customer facing experience and presentation skil