Technical Services Sepcialist

 

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

 

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. 

 

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. 
 

 

Position Summary:

 

We are seeking a highly motivated individual to join our team as a Product and Process Lead. In this role, you will have the exciting opportunity to work on a medium complexity innovation and renovation portfolio, as well as optimization/improvement projects. These projects include single recipe development, line extension, small recipe renovation, and low CAPEX requirements. As the subject matter expert for product and process, you will represent our Technical Services Group. Your primary responsibility will be to facilitate the transfer of knowledge to our factories, ensuring seamless implementation and success. Additionally, there may be opportunities for you to take on the role of a technical lead when required. Collaboration is at the heart of our organization, and you will actively engage with internal and external stakeholders to establish and foster relationships. This collaborative approach will not only contribute to the success of our projects but also provide you with continuous opportunities to enhance your technical skills and personal development.

If you are passionate about driving innovation, working on diverse projects, and being part of a dynamic team, we encourage you to apply for this exciting position. 

 

Key Responsibilities:

 

• I&R Projects including Productivity & Consumer Complaints/Strategy and Execution:
  • Participate in I2L project teams to contribute to product design and process capability decisions
  • Lead factory/project planning discussions to assess risks, utilize Opportunity/Risk mindset, manage changes, review trial requests, and schedule necessary resources. 
  • Lead factory discussion on current project status and to assist the plant functions in completion of required functional I2L process activities
  • Provide Operations insight in discussions on changes affecting the plant processes on assigned projects
  • Demonstrate trial and product qualification leadership
  • Technical project manager when PM is not assigned leading smaller cross functional teams of <10 people typically at 1 or 2 physical locations.
  • Drive Technical Acceptance process on Industrial Trials, First of Code & Second of Code in partnership with MRM, TCU & CTAG Leadership.
  • Partner with QA on consumer complaints investigation and support Root Cause Analysis by leveraging expert network (PD, TCU, etc.)
• Product Development:
  • Incorporate consumer insights into winning product ideas
  • Lead the development of  products from concept through commercialization to meet Marketing Brief and Nestle requirements
  • Ensure product performance at the Factory through trials and qualification process
  • Plans for success, anticipating issues and mitigating impact of issues proactively
  • Perform all activites with a Safety First mindset and challenge unsafe conditions
  • Set SLED study parameters, evaluation process and resolution to non-complaint parameters (stability, nutrional delivery, quality attributes, etc) Knowledge Transfer:
  • Provide working equipment/product knowledge guidance and support to the Factory/R&D/Engineering resources during the development of new technology and processes
  • Provide guidance to operations during non-ideal process situations and is involved in the resolution process
• Building Capability: