Technical Quality Assurance Advisor 1

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Technical Quality Assurance Advisor 1

What does a successful Technical Quality Assurance Advisor do? As a Technical Quality Assurance Advisor, you play a vital role in ensuring the quality and performance of Fiserv’s software products. Your dedication and expertise contribute to delivering solutions that meet our rigorous standards and provide exceptional value to our clients. Join a team committed to fostering a culture of quality, working closely with development and product teams to identify and resolve issues. Your commitment and attention to detail will help us in our quest of becoming the best fintech on the planet.

What you will do:

• Conduct detailed quality assurance testing for software products.
• Develop and execute comprehensive test plans and test cases.
• Collaborate with development and product teams to address and resolve defects.
• Implement and promote best practices for quality assurance within the team.
• Monitor and report on test progress, defect status, and overall product quality.
• Participate in peer reviews and provide constructive feedback to ensure high standards.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

What you will need to have:

• 6+ years of experience in software quality assurance.
• 3+ years of experience in automation testing.
• 3+ years of experience in performance testing.
• 3+ years of experience in Agile methodologies.
• Bachelor's degree in Computer Science, Information Technology, or a related field and/or equivalent military experience.

What would be great to have:

• Experience with automated testing tools.
• Knowledge of continuous integration and continuous deployment (CI/CD) tools.
• Familiarity with security testing practices.
• Understanding of software development lifecycles.
• Certification in software testing methodologies.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive posi