Technical Project Manager

Technical Project Manager – Technology Solutions & Infrastructure

Location: Chadds Ford, PA (office-based when not at client sites)

Work Model: In-office at Chadds Ford HQ; field travel to client sites as required

Travel 25–35% across the United States, project-driven (heavier in summer)

About the Company

We are a $20M+ Managed Services Provider (MSP) delivering IT infrastructure, classroom technology, software, and managed support to charter schools, Charter Management Organizations (CMOs), and independent / private K-12 schools, related non profit orgs and SMB companies across the United States. Our delivery model pairs a US-based onsite/field and client-facing organization with a Service Desk, Project Management Office, Professional Services, SOC, NOC and Managed services engineering bench operating out of Navi Mumbai, India — giving every project 24x7 execution, deeper resourcing, and tighter cost control than typical regional integrators. We are hiring a Technical Project Manager to own the delivery of greenfield school build-outs, multi-site onboardings, software and platform rollouts, and ongoing refresh and hardening programs for our growing education client base.

Position Summary

The Technical Project Manager is accountable for the successful planning, execution, and on-time, onbudget completion of complex technology projects for our K-12 charter and independent / private school clients. Typical projects include:

• Greenfield build-outs of brand-new school facilities — cabling, core network and server infrastructure, classroom technology, conference rooms, and auditoriums.
• New client onboardings — typically 10+ multi-location clients per year, concentrated around the summer months when schools are out of session.
• Smaller programs — device and infrastructure refreshes, software rollouts, platform migrations, environment hardening, and targeted classroom and AV projects.
• CMO engagements — coordinated work across multiple schools operated by a single Charter Management Organization in a region.

This role is the single point of accountability for the client, the field crews, our Professional Services team, and the offshore PMO. The Technical Project Manager is based out of our Chadds Ford, PA office when not traveling and reports directly into the C-Suite. Travel is estimated at 25–35% and is heaviest during the summer onboarding window.

Key Responsibilities

• Scope, Estimation & Project Initiation
• Scope gathering & definition: Lead or co-lead client discovery sessions with the Technical Account Manager to capture requirements and translate them into clear, executable scopes of work.
• Estimation support: Partner with sales, engineering, and procurement on effort and material estimates; use client-provided architectural drawings to inform cabling, device count, and infrastructure estimates.
• Project collateral: Produce visual representations, layouts, and explanatory collateral, not formal as-built drawings, so clients and internal teams share a common understanding of what will be built.
• Client kickoff: Run kickoff meetings with charter, CMO, and independent school leadership, facilities teams, GCs, and client IT stakeholders.
• Risk & dependency mapping: Identify construction dependencies, long-lead procurement items, and summer-window constraints early.

Execution & On-Site Delivery

• Multi-trade coordination: Manage cabling crews, low-voltage technicians, network engineers, AV installers, and third-party vendors across multiple concurrent sites.
• Greenfield school build-outs: Oversee complete infrastructure stand-up — IDFs/MDFs, structured cabling, wireless, switching, classroom AV, interactive displays, paging, IP clocks, security cameras, access control, conference rooms, and auditorium AV.
• Client onboardings: Drive standardized onboarding playbooks for 10+ new multi-location clients per year — discovery, documentation, infrastructure baseline, monitoring agent rollout, and managed services cutover.
• Smaller projects & programs: Plan and deliver device refreshes, infrastructure refreshes, software and SaaS rollouts, platform migrations, and environment/security hardening engagements.
• US travel: Travel to client sites across the US, 25–35%, project-driven, and heavier in the summer onboarding window, for kickoffs, critical milestones, go-lives, and escalations.
• Collaboration with PMO, Professional Services & Procurement

Partner with the offshore PMO: Work hand-in-hand with the Navi Mumbai-based PMO for project creation, resource and task scheduling, documentation, reporting, tracking, and back-office project controls