Why Mintlify?

We're on a mission to empower builders.

• Massive reach: Our docs platform serves 100 million+ developers every year and powers documentation for 10,000+ companies, including Anthropic, Cursor, Windsurf, Scale AI, X, and over 20% of the last YC batch.

• Small team, huge impact: We’re only 25 people today, backed by $18.5 million in funding, each new hire shapes the company’s trajectory.

• Culture of slope over y-intercept: We value learning velocity, grit, and unapologetically unique personalities.

We grew in value faster than headcount and we’re looking to align the two in the coming year.

Technical Project Manager

About the Role

We're seeking an experienced Technical Project Manager to own migrations and onboarding initiatives. This strategic role combines technical project management expertise with customer-facing responsibilities, focusing on managing complex implementation projects while coordinating external agencies and subcontractors to deliver successful outcomes at scale.

Key Responsibilities

Project Management & Delivery

• Lead end-to-end migration and onboarding projects for enterprise customers, ensuring on-time delivery and quality outcomes

• Manage project scope, timelines, resources, and stakeholder communications across multiple concurrent implementations

• Develop and maintain project plans, risk registers, and status reporting for complex technical migrations

• Coordinate cross-functional teams including sales, customer success, engineering, and external partners

Vendor & Agency Management

• Oversee relationships with external implementation agencies and subcontractors to scale delivery capacity

• Establish service level agreements, quality standards, and performance metrics for external partners

• Conduct vendor selection, onboarding, and ongoing performance management

• Ensure consistent delivery quality and methodology across all external implementation partners

Customer Success & Technical Leadership

• Serve as primary technical point of contact for enterprise customers during implementation phases

• Drive continuous improvement of Time-to-Value (TTV), implementation efficiency, and customer satisfaction metrics

• Build and configure customized technical solutions for strategic customer implementations

• Gather customer feedback and technical requirements to inform internal product development priorities

Process Optimization & Reporting

• Define, track, and report on key performance indicators for migration and onboarding success

• Identify bottlenecks and opportunities for process improvement across the implementation lifecycle

• Create and maintain project documentation, best practices, and implementation playbooks

• Establish standardized methodologies for consistent delivery across teams and partners

Required Qualifications

Technical Project Management Experience

• 4+ years of technical project management experience, preferably in software implementation or migration projects

• Proven track record managing enterprise-level technical implementations with multiple stakeholders

• Experience with project management me

Company Benefits:

Competitive compensation and equity | Flexible work culture

20 days paid time off every year | Health, dental, vision

401k or RRSP | Free lunch and dinners

$500/mo. wellness stipend | Annual team offsite