Jobs and Careers

Technical Program Manager

IndiaRemotefull_timeVerifiedPosted 21 Aug 2026

About the role

Join our India Tech Hub – Be among the first hires!

Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.

About the team and what we’ll build together

Kobie is seeking a dynamic and highly organized Technical Program Manager (TPM) to drive the successful execution of our product portfolio and optimize delivery across Data Science teams supporting our AI Product Set. The TPM plays a critical part in ensuring our Product and our Data Science teams operate efficiently, meet delivery goals, and align work with broader business objectives. The TPM is not a developer, but a process leader who is focused on driving innovation, improving operations, managing workflows, and enabling delivery through visibility, structure, and collaboration.

How you will make an impact

Portfolio Oversight & Visibility

Oversee the entire product lifecycle, from intake and discovery through delivery, ensuring alignment with strategic goals and client commitments.

Maintain comprehensive awareness of all product and feature queues to ensure stakeholder commitments are achieved.

Own dashboards that track queue volume, SLA adherence, backlog health, and delivery timelines.

Ensure the smooth and efficient flow of requests and tasks across queues to minimize wait times and improve service delivery.

Leverage data to identify areas in need of improvement and provide recommendations to leadership.

Governance, Reporting & Risk Management

Lead quarterly planning sessions and facilitate quarterly commitment alignment across teams.

Use Jira to review and track Product Owner (PO) updates for features within Program Increments (PIs).

Ensure Product Owners document changes to scope, budget, and timeline, along with associated risks, prior to execution, and report them to leadership.

Call out, track, report, and follow through on risks and issues until resolution.

Automate status and progress reporting using integrated tools

Deliver clear and consistent communications to stakeholders at all levels, including executive summaries of status, risks, dependencies, and timelines.

Cross-Functional Collaboration