Technical Product Manager

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

We are seeking a Technical Product Manager (TPM) with a strong background in data analysis and Generative AI to lead the development and delivery of AI-powered data products. This role will serve as a critical bridge between business stakeholders, and engineering teams, ensuring that data-driven solutions are aligned with strategic goals and deliver measurable value. This will also include working on details such as data structure mapping, data flow, working with tech teams to support create user stories, curate backlog, perform first and second level UAT etc.

The Gen AI Data Analysis program is transforming how we derive insights from healthcare using Generative AI. This initiative aims to unlock the full potential of structured and unstructured data through intelligent automation, enabling faster, more accurate, and more actionable decision-making for few stakeholders.

Key Responsibilities

• Define and drive the product vision and roadmap for Gen AI-powered data analysis tools and platforms
• Translate complex business problems into scalable AI-driven data solutions by working closely with engineering, and business teams
• Lead the development of data pipelines, model integration, and analytics dashboards that leverage LLMs and other Gen AI technologies
• Collaborate with stakeholders to gather requirements, define user stories, and prioritize features based on business impact and technical feasibility
• Conduct deep-dive analysis of large datasets to identify trends, gaps, and opportunities for AI-driven insights
• Manage backlog planning and development through day-to-day collaboration and decision making with a cross-functional team including engineers, designers and business or subject matter representatives
• Partner with engineering teams to ensure timely and high-quality delivery of features, including hands-on involvement in UAT and performance validation
• Define and monitor KPIs to evaluate product success and continuously improve data quality, model performance, and user experience
• Stay current with advancements in Generative AI, data analytics, and cloud technologies to inform product strategy and innovation
• Ensure compliance with data governance, privacy, and ethical AI standards
• Play active role in optimization and process improvements, for teams to easily understand, build, and maintain best in class software systems

Behavioral Competencies

• Effective Communication: Clearly articulate technical concepts to non-technical stakeholders
• Leadership:  Make informed decisions promptly, balancing risks and benefits. Take responsibility for the success and failures, leading by example
• Collaboration: Foster a collaborative environment where team members can contribute effectively. Mediate conflicts and find mutually agreeable solutions
• Problem- Solving:  Demonstrate analytical thinking, resourcefulness and think outside the box to find innovative solutions to challenging problems
• Adaptability: Quickly adjust to changing priorities, technologies, and market conditions. Stay calm and focused under pressure, maintaining productivity during crises
• Customer focus: Prioritize customer feedback to enhance user satisfaction
• Strategic Thinking:  Stay informed about market trends, emerging technologies and set and pursue strategic goals that drive growth and solution success
• Negotiation skills: Build relationships and influence others to achieve program goals

Required Qualifications

• Strong understanding of Generative AI, Large Language Models, Natural Language Processing, and chatbot development technologies/application in data analysis
• 5+ years of experience in working as Techno-functional Lead/Design lead/ Solution lead/Technical Product Manager
• The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment
• Ability to translate technical requirements into clear product specifications and communicate effectively with non-technical stakeholders is a must
• Strong business process acumen with experience in supporting business stakeholders.
• Proficiency in SQL and familiarity with data modeling, data pipeli