Technical Product Manager (Associate Director)

Job Description

Based in Prague, join a global healthcare biopharma company and be part of a 130-year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organization driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

As a Platform and Innovation lead you need to oversee the implementation and optimization of Veeva CRM / Veeva Vault CRM / Salesforce / AWS projects. Need to collaborate with stakeholders to gather requirements, design scalable solutions, and ensure quality delivery. The role involves technical oversight, team mentorship, and maintaining system performance and security. Additionally, you need to stay updated Veeva CRM / Veeva Vault CRM / Salesforce / AWS advancements to guide best practices. This position is crucial for aligning Veeva CRM / Veeva Vault CRM / Salesforce / AWS discovery, solutions and implementations with business objectives.

Responsibilities

Governance

• Establish and maintain a complete asset inventory across the platform estate — AWS accounts and services, Veeva Vault CRM / Veeva CRM applications, Salesforce applications, CMS themes and plugins, API Led Integrations, Software licenses, and related digital assets — ensuring accuracy, ownership, and lifecycle tracking

• Define and enforce ways of working with vendors, including engagement models, quality standards, SLAs, and delivery accountability

• Drive AI-native ways of working and own the supporting toolset — skill sharing, AI agent hosting and Impact assessment, MCP servers, Security management, and related developer tooling — to make AI a default part of how teams deliver

• Ensure compliance with security, data privacy, and regulatory requirements across all platforms and vendor deliverables

Platforms

• Own the technical architecture across Veeva CRM / Veeva Vault CRM, Salesforce, and AWS, ensuring scalability, security, performance, and maintainability

• Proactively manage vendor technology product releases: analyze release notes, remediate impacts where needed, and actively review new features

• Assess new capabilities and come back with clear proposals to leadership and product teams on what to adopt, defer, or ignore

Innovation

• Help drive prototyping of new ideas, tools, and platform capabilities to validate value quickly

• Drive automation across operations, the SDLC, and CI/CD pipelines to improve speed, reliability, and developer experience

• Help execute the AI engineering strategy horizontally across all platforms, ensuring consistency and shared capability

• Drive AI adoption across the delivery teams and product management stakeholders, embedding AI into day-to-day delivery and decision-making

Operations

• Define and run the support model, ensuring issues are triaged, escalated, and resolved within agreed service levels

• Own access management and operational controls across platforms, balancing security with team productivity

• Monitor platform health, manage incidents, and drive root-cause resolution and preventative improvements

Required Qualifications

• Proven software engineering background with hands-on delivery experience

• Strong, demonstrable expertise with AWS (