Technical Operations Specialist

Job Description

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. 

Onsite - This role is categorized as onsite. This means the successful candidate is expected to report to Tonawanda on a full-time basis.

The Role:

The Technical Operations Specialist (TOS) supports production in maintaining, troubleshooting, repairing and problem-solving manufacturing process equipment. The selected candidate must be able to function in a manufacturing maintenance team culture, where lean manufacturing principles are highly integrated and work is done independently under general direction of a supervisor. Work involves a considerable amount of perception and intuition, in order to make decisions.

What You'll Do (Responsibilities):

• Establish new technologies for multiple departments in launch phase for team utilization.

• Install, configure, and maintain hardware, software, servers, and networks.

• Ensure systems are secure, reliable, and optimized for performance on the production floor.

• Provide training and assistance to end-users for hardware and software issues.

• Diagnose and resolve technical issues quickly to minimize downtime and maintain operations.

• Evaluate new technologies and solutions to improve efficiency.

• Design and implement technology strategies that align with business metrics.

• Regularly update systems.

• Monitor performance and compliance standards.

• Innovate and recommend technology solutions that apply to the day-to-day functions of the business.

Your Skills & Abilities (Required Qualifications):

• Must be flexible to work off shift and/or OT.

• Two- or Four-Year Technical degree is required.

• Familiarity with high volume manufacturing processes.

• General knowledge of IT systems and computer programming.

What Can Give You a Competitive Edge (Preferred Qualifications):

• IT or electrical focused experience.

• 3+ years of experience in maintenance or electrical focused work.

Compensation:

• The expected base compensation for this role is: $73,700.00 - $113,100.00 USD Annual. Actual base compensation within the identified range will vary based on factors relevant to the position.

• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits:

• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

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Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thriv