Technical Operations Manager

<div class="content-intro"><p><strong>Company Overview</strong></p> <p>At Modernize (a QuinStreet division) our mission is to simplify home improvement by inspiring motivated homeowners and connecting them with qualified contractors. Our foundation is based on 20 years as a driving force as Home Improvement Leads in online lead generation – connecting homeowners with high–quality contractors – in the $500 billion annually grossing home improvement market. We’re working hard on a new brand and new products to cater to homeowners and the most successful contractors in the industry.</p> <p>We’re looking for sharp, motivated individuals to join our growing team. Teammates who enjoy using technology to solve problems will thrive in our dynamic startup environment. We have an open floor plan that encourages the entire team to participate in critical discussions and allows everyone to be a vital contributing factor. You’ll enjoy our hip, newly renovated office in the heart of downtown with a view of the capital and the downtown skyline.</p></div><p><span data-contrast="auto">At Modernize (a QuinStreet division) our mission is to simplify home improvement by&nbsp;inspiring motivated&nbsp;homeowners and connecting them with qualified contractors. 360 Finance is our point-of-sale financing platform that empowers contractors to offer financing to homeowners while connecting them with trusted lending partners.&nbsp;We're&nbsp;looking for sharp, motivated individuals to join our growing team.</span><span data-ccp-props="{&quot;335559739&quot;:100}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Job Category</span></strong><span data-ccp-props="{&quot;335559738&quot;:160,&quot;335559739&quot;:60}">&nbsp;</span></p> <p><span data-contrast="auto">Modernize Home Services is seeking a Tech Ops Associate to join the 360 Finance engineering organization.&nbsp;In this position, you will serve as the operational layer between business teams (account management, lender operations, customer support) and engineering. You will own day-to-day platform configuration, production support triage, lender budget monitoring, and operational reporting. You are&nbsp;process&nbsp;and data-driven with great attention to detail. Using your analytical skills, you will dig into issues, resolve them independently where possible, and escalate with context when engineering involvement is&nbsp;required.&nbsp;</span><span data-ccp-props="{&quot;335559739&quot;:100}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Responsibilities</span></strong><span data-ccp-props="{&quot;335559738&quot;:160