Technical Operations Coordinator

Responsibilities

Noblis ESI is seeking a Technical Operations Coordinator to support our customer in Chantilly, VA.

 

The Technical Operations Coordinator is responsible for ensuring reliable and high-performance conference room operations. This role focuses on the setup, maintenance, and troubleshooting of audiovisual (AV) and IT systems essential for secure meetings and briefings. The ideal candidate will have expertise in conference room technology, video conferencing platforms, and IT support within a classified environment.

 

 

Job Responsibilities:

• Oversee the setup, configuration, and maintenance of AV and IT systems in NRO conference rooms.
• Diagnose and resolve hardware, software, and networking issues affecting secure conferencing environments.
• Ensure video teleconferencing (VTC) systems comply with security protocols and operational requirements.
• Provide technical support to personnel on AV systems, video conferencing tools, and presentation equipment.
• Conduct routine inspections and upgrades on AV and IT infrastructure to maintain optimal performance.
• Suggest enhancements to streamline technical operations and improve user experience.
• Maintain detailed logs of conference room configurations, troubleshooting procedures, and operational reports.
• Work closely with IT and facilities teams to address technical needs, escalate issues, and implement system upgrades.

Required Qualifications

• US Citizenship is required.
• Must have an active Top Secret/SCI clearance with a Counter-Intelligence Polygraph
• Bachelor’s degree in Information Technology, Computer Science, Communications, or related field preferred. Additional four years of experience in lieu of a degree.
• Hands-on experience with video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex), AV systems, and networking fundamentals.
• Knowledge of VTC systems, AV integration, secure networking principles, and troubleshooting methodologies.

 

Junior-Level

• Bachelor's degree
• 3+ years of experience
• Compensation: $80,500 - $125,800

 

Mid-Level

• Bachelor's degree
• 6+ years of experience
• Compensation: $97,400 - $152,225

Desired Qualifications

• Master’s Degree
• Experience in supporting classified environments within government agencies or DoD facilities.
• Familiarity with NRO operational standards and security requirements.
• Certifications in IT or AV-related fields (e.g., CTS, ITIL, CompTIA Security+).
• Knowledge of automated conference room scheduling and monitoring solutions.
• Experience with Alleo’s interactive content collaboration platform.
• Strong ability to assist and train users on conferencing technology.
• Analytical mindset with a proactive approach to troubleshooting technical issues.

 

Overview

Noblis and our wholly owned subsidiaries, Noblis ESI, and Noblis MSD tackle the nation's toughest problems and apply advanced solutions to our clients' most critical missions. We bring the best of scientific thought, management, and engineering expertise together in an environment of independence and objectivity to deliver enduring impact on federal missions. Noblis works with a wide range of government clients in the defense, intelligence and federal civil sectors. Learn more at Noblis -About Us

 

Why work at a Noblis company?

Our employees find greater meaning in their work and balance the other things in life that matter to them. Our people are our greatest asset. They are exceptionally skilled, knowledgeable, team-oriented, and mission-driven individuals who want to do work that matters and benefits the public. Noblis has won numerous workplace awards. Noblis maintains a drug-free workplace.

 

*Remote/hybrid status is subject to change based on Noblis and/or government requirements

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law.

 

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us.

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