Technical Lead (Remote)

Overview

GovCIO is currently hiring a Business Analyst to support Veterans Affairs operational needs. The candidate will analyze business processes, identify areas for improvements, and drive data-informed decisions, while collaborating with stakeholders to enhance efficiency and resolve challenges. This position is fully remote within the United States.  

Responsibilities

• Gather and analyze business requirements, translating them into initiatives, including workflow optimization and system enhancements. 

• Post and communicate service interruption notifications to stakeholders in the event of unscheduled downtime, planned maintenance, or lagging system performance, ensuring transparency and timely updates. 

• Conduct data analysis to identify trends, inefficiencies, and areas for improvement. 

• Collaborate with cross-functional teams to develop solutions that align with VA operational and strategic goals. 

• Prepare reports, dashboards, and presentations for stakeholders and leadership for tracking and resolution of risks, issues, and backlog items. 

• Maintain and enhance business processes through documentation, SOP, and process mapping. 

• Support the integration and use of tools such as SharePoint, ServiceNow, and other business applications. 

• Lead business-related communications, including stakeholder management, marketing strategies, and team coordination. 

Qualifications

Required Skills and Experience:

 

• Bachelor’s degree in Business Administration, Information Technology, or a related field. (or commensurate experieince)

• 12+ years of experience in business analysis, project management, or a similar role. 

• Strong analytical, problem-solving, and communication skills. 

 

Preferred Skills and Experience: 

 

• Knowledge of healthcare, finance, or technology industries. 

• Experience with project management frameworks and tools (e.g., Jira, ServiceNow, SharePoint). 

• Experience with query-based exchange systems and enterprise reporting. 

 

Clearance Required:  

• Ability to obtain and maintain a suitability/Public Trust  

  

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

 

What You Can Expect

 

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
  • Virtual video interview conducted via video with the hiring manager and/or team
  • Camera must be on
  • A valid photo ID must be presented during each interview

• During the Hiring Process
  • Enhanced Biometrics ID verification screening
  • Background check, to include:
    • Criminal history (past 7 years)
    • Verification of your highest level of education
    • Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

 

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.