Technical Field Rep/Trackster

Who We Are: 

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:

The Trackster is responsible for being the New Balance face of brand with their local community and their local specialty retail account base.  Our team member will be able to successfully execute product training, educational, promotional, and merchandising tasks for footwear, apparel, and accessories at running specialty and/or sporting goods accounts. This role is responsible for building strong business relationships with store owners, managers, and retail sales associates to drive sell through on NB products. 

The Trackster is an integral part of growing brand awareness and stimulating end-consumers to try the products in their local communities. The role acts as a brand ambassador for New Balance with their local run clubs, fitness ambassadors and other athletic minded individuals and will be tasked with setting up try on events and other community activations.  The Trackster team is fully equipped to make an impact through championing the brand in their local communities as well as through in person account visits and national trainings with a focused approach and direction.

MAJOR ACCOUNTABILITIES:

• Align with national strategy and brand goal directives from leadership.

• Act as brand ambassadors connecting with athletes and fitness enthusiasts in the local community to host events and conduct product demos.

• Develop and maintain productive, effective, and professional relationships with retail store sales staff and management. 

• Educate and train staff members on current New Balance footwear and apparel offerings at the doors on your account list (product education clinics, sales floor hours).

• Work nationally sponsored events such as New York Marathon, The Brooklyn Half Marathon and New Balance Indoor and Outdoor Nationals.

• Stay current on industry trends, products, and communications.

REQUIREMENTS FOR SUCCESS:

• Two to three years of retail or sales experience required and athletic participation a plus.

• Prefer run specialty or sporting goods retail experience. Highly connected to the running channel; previous participation in races and expos is desired. 

• Excellent communication & presentation skills are required. 

• Frequent travel and working on weekends.

• Must be able to lift and carry sample bags or promotional event displays weighing up to 30 pounds.

• Valid driver’s license and an acceptable (as defined by NBAS auto insurance policy) driving record are required.   

This is a remote position based in Michigan.

Remote Office - (NB) MI Only Pay Range: $52,200.00 - $66,900.00 - $81,600.00 Annual (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

Regular Associate Benefits 

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to tea