We anticipate the application window for this opening will close on - 19 Mar 2026

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. 

This position will be based in Mounds View, MN.

We are seeking a Program Manager to lead AI-enabled and process improvement initiatives within CV Technical Communications. This role will focus on modernizing how technical content is created, managed, reviewed, and delivered by leveraging AI, automation, and scalable process design. You will work closely with technical writers, Tech Comm Operations, cross functional partners and leadership to drive measurable improvements in efficiency, quality, compliance, and time-to-market.

Role and Responsibilities

• Lead a portfolio of AI, automation, and process improvement projects supporting technical communications (e.g., instructions for use, service manuals, labeling, and digital content).
• Define program vision, roadmap, success metrics, and dependencies aligned with business and compliance objectives.
• Manage project timelines, scope, risks, and budgets.
• Provide clear executive-level reporting on progress, outcomes, and value realization.
• Analyze current-state technical communication workflows to identify inefficiencies, bottlenecks, and quality risks.
• Lead continuous improvement initiatives to streamline authoring, review, approval, and publishing processes.
• Facilitate workshops, design sessions, and change impact assessments.
• Develop and execute change management strategies to support adoption of new tools, processes, and ways of working.
• Gather user feedback and continuously refine solutions based on real-world usage.

Must Have; Minimum Requirements

• Requires a Baccalaureate degree
• Minimum of 5 years of program management experience
• Or an advanced degree with a minimum of 3 years of program management experience

Nice To Have

• Medical Device industry experience preferred
• Proven ability to manage cross-functional stakeholders and complex dependencies.
• Experience applying AI/ML, automation, or advanced analytics to content, documentation, or knowledge management.
• Experience in regulated industries (e.g., medical devices, life sciences, aerospace).
• PMP, PgMP, Agile, Lean, or Six Sigma certification.
• Strong data-driven mindset with experience defining and tracking KPIs.
• Program leadership and strategic thinking
• Clear communication with technical and non-technical audiences
• Change management and stakeholder engagement

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestr