Technical Business Analyst, Technology Projects

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Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Who is the GO-Tech team

GO-Tech (Global Operations Technologies) are part of the Warner Bros. Discovery Technology group and are responsible for the tech needed to run physical operations, globally.

The Role

As Technical Business Analyst for key technology portfolios within GO-Tech, this position will play an important role in the success of the team, while aligning with global strategies and initiatives.  The role will be a business process expert, spearheading technical analysis and functional analysis for complex global technology solutions.

This is a hands-on Technical BA role with strong appreciation of project management principles and processes.  They will be working directly with BU process owners and stakeholders, as well as key project and technical managers to ensure alignment of technology solutions with global strategic roadmaps. The role requires excellent Business-Partner relationship management skills, as well as a good understanding of application infrastructure and system integrations.

This position is responsible for the development of technical requirements, process, integration/architecture maps, process automation and relative BA/Project documentation. They will be conducting user interviews and playing an active role in workshops with project stakeholders to elicit technical requirements and designs for projects and enhancements. Upon establishment of the requirements baseline, they will use their technical knowledge to support the subsequent phases of design, development, testing and deployment. This position will also provide analysis and expertise on global technology business transformation initiatives and associated business impact.

This a great opportunity to excel in a fast-paced environment, encompassing a diverse range of applications. You will have the chance to focus on initiatives within numerous business areas, across the whole application ecosystem and across multiple geographies.

Key Responsibilities

• Technical expert, responsible for synthesizing technology solutions, through the interpretation of business requirements
• Requirements Gathering, Process Mapping, Capability Modelling, Gap Analysis, Impact Analysis, Business Process Transformation, and Change Management are all critical parts of this role
• Responsible for BA deliverables through project lifecycle; inclusive of design sessions, data interface and migration processes, data validation, building business scenarios for testing, reviewing test plans and ensuring the appropriate end-user acceptance testing is obtained.
• Champion business change in alignment to project strategy, to enable high solution adoption
• Identify improvement opportunities and contribute to project road-mapping
• Work with the business teams to identify key capability needs and identify potential challenges in realizing these
• Maintain excellent stakeholder management skills and sustainment of outstanding business partner relationships
• Assertively manage challenging conversations, maintaining transparency and trust with high-demanding business leaders

• Maintain understanding of changing business needs and the subsequent impact on process or technology
• Collaborates with technical resources and provide input to technical design specifications
• Liaises with internal & external technology teams, to ensure agreed business system features are properly implemented

Knowledge/Skills/Experience

As a Technical BA, you will be passionate about your work and problem solving, with a motivation to deliver efficient business analysis skills in projects that in turn contribute to realizing business benefit. Proven prior experience to successfully applying in-depth technical business analysis. Prior experience in multi-geography implementations is preferred, due to the global and diverse nature of our portfolio. A solid understanding of complex application ecosystems with dependencies on digital product and financial inte