Technical Business Analyst (Contract)

Twin Disc is seeking a skilled Technical Business Analyst to bridge the gap between business needs and technical solutions within our enterprise business systems environment. This role plays a critical part in analyzing, designing, configuring, developing, and supporting enterprise applications while ensuring alignment with business goals and IT standards.

You will collaborate with cross-functional teams, guide business partners through system improvements, and support technical initiatives that enhance efficiency across the organization.

Key Responsibilities

Strategy & Planning

• Partner with decision makers, system owners, and end users to define business, financial, and operational requirements.
• Participate in prototyping sessions to improve business processes and workflows.
• Review and assess current systems to identify gaps, inefficiencies, and enhancement opportunities.
• Assist in planning, designing, developing, and deploying new applications and system enhancements.
• Conduct research on potential software/hardware solutions and provide recommendations.

Operational Management

• Prepare and deliver system reports, recommendations, and alternatives to address operational challenges.
• Partner to help create system design proposals, models, specifications, diagrams, and documentation.
• Ensure compatibility and interoperability of internal computing systems.
• Conduct systems testing, including end-user reviews, for new and modified systems.
• Deliver orientation and training for new and updated systems.

Technical Responsibilities

• Support enterprise application implementations, upgrades, and enhancements.
• Translate business requirements into functional and technical specifications.
• Perform system configuration and module setup for various enterprise applications.
• Conduct data analysis using SQL and other tools; guide data conversion efforts.
• Maintain technical documentation, design specs, and test plans.
• Provide support and training to end users and junior team members.

Collaboration & Communication

• Work closely with business units to optimize enterprise system usage.
• Participate in problem-solving discussions and assist stakeholders with system issues.
• Effectively communicate complex technical concepts in user-friendly terms.

Qualifications

Education & Experience

• BA/BS in MIS, Computer Science, or related field.
• Minimum of 1-3 years of experience in business applications in a techno-functional capacity.
• New graduates with a relevant internship experience are encouraged to apply. 
• Proven experience in at least one full-cycle enterprise application implementation or major upgrade (preferred)

Technical Skills

• Understanding of major business application development cycles, scripting, relational tables, and full SDLC.
• Proficiency with MS Office / O365.
• Experience with ERP, CRM, BI, and EPM systems.
• Knowledge of enterprise system developer/configuration tools.
• Ability to design custom functions (composite screens, workflows, UI restructuring).
• Knowledge of relational table design, data conversion, and SQL-based analysis.

Communication & Interpersonal Skills

• Excellent written and verbal communication skills.
• Strong presentation and end-user training capabilities.
• Ability to work effectively across diverse personality types and skill levels.

Preferred Knowledge & Attributes

• Experience in a global, publicly traded manufacturing company.
• Strong analytical, organizational, and time-management abilities.
• Familiarity with business process modeling, Agile, and SDLC methodologies.
• Ability to translate business needs into technical solutions.
• Prior experience working in global or multi-site enterprise technology environments.

Work Environment

• Primary work location: Racine, Wisconsin.
• Travel between local plants as needed.