Technical Applications Trainer

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Company:                     Siemens Healthcare Diagnostics, Inc.

Location:                       110 MacAlyson Ct. Cary, NC 27511

Position Title:                Technical Applications Trainer

Salary:                          $96,921 - $133,820 / year

Hours:                          Monday – Friday, 9:00 am to 5pm

Summary of Duties:       Conducts individual and group technical training courses and activities for customer service employees and if needed customers. Delivers engaging trainings to stimulate student participation during online training sessions and remains dynamic during in person delivery sessions. Identifies customers’ needs to ensure training materials are designed to reflect NAM regional needs. Evaluates and obtains training programs and materials from global development team or external vendors. Collaborates with the development team to complete the development of new course materials. Prepares training equipment, room, and resources are ready to deliver training courses. Performs trainings, organizes and supervises trainings services for internal customers. Continuously reviews participant feedback and modifies/revises delivery style or course materials as needed to improve student knowledge retention and application. May provide technical support in case of complaints to improve product documentation and communication to the field and customers. Creates impactful processes to improve efficiency, reliability, and accountability of training resources to drive positive outcomes. 20% domestic and international travel.

Qualifications:               The position requires a Bachelor’s in Medical Technology, Biological Sciences, or a related field and five (5) years of experience in the job offered or an acceptable alternate occupation. Alternatly will accept a Master’s degree and three (3) years of experience. The position requires experience with the following skills: Experience providing instruction to laboratory staff on standard operating procedures, workflows, and laboratory operations. Three (3) years of experience with Siemens Chemistry and Immunoassay laboratory products, including the Atellica Solution and Advia Chemistry instruments, and associated procedures for operation, configuration, and troubleshooting. Three (3) years of experience with Siemens Hemostasis or Hematology laboratory products including Sysmex CS2x00 instruments and associated procedures for operation, configuration, and troubleshooting. Two (2) years of experience creating and delivering training content using Microsoft Teams, PowerPoint, Excel, and Microsoft Forms. Two (2) years of experience delivering dynamic engaging instructor-led and virtual/remote technical training. Two (2) years of experience evaluating training outcomes and conducting learner assessments. Demonstrated experience communicating and gaining alignment with cross-functional teams and directly with customers. Ability to design new course materials and implement changes as needed.

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without r