Technical Application Specialist/ Medical Technologist- Utah

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Supports and educates customers in the optimal usage of applications.

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates

Apply now for the position the as a Technical Application Specialist/Medical Technician (Chemistry/IA (TAS) for Utah.

The primary responsibilities of the Technical Application Specialist Chemistry/Immunoassay- (TAS) is to provide implementation services, Train-the-Trainer education, and troubleshooting on all Siemens Healthineers instrumentation and Data Management applications.

Responsibilities:

• Technical Applications Specialist (TAS) is to assist in growing our business by providing excellent customer support. The Technical Applications Specialist (TAS) is the project coordinator of all installations to which they are assigned while efficiently performing system implementations and software upgrades, including customer training with minimal assistance by following established guidelines.
• Maintain a high level of customer satisfaction, be able to identify potential "at risk" customers and communicate effectively to the appropriate internal stakeholders.
• Effective and efficient resolution of customer issues and participation in escalations is an expectation of the role.
• Assist in training other Technical Applications Specialists and be willing to travel outside of their region to assist in supporting other territories.
• Assist with product demos and technical presentations by collaborating with Sales and Service peers to promote sales.
• Organize and participate in field-based customer education events. 
• The TAS must work in accordance with government regulations, FDA and OSHA; works in accordance with the Siemens Healthineers Quality System, including adherence to all applicable training requirements and enforcement of all company safety guidelines.
• Effectively use the appropriate Siemens Healthineers communication tools. The TAS must maintain a valid driver’s license and maintain a good driving record as outlined in Siemens Healthineers policy to the appropriate internal stakeholders. Effective and efficient resolution of customer issues and participation in escalations is an expectation of the role.
• TAS may assist in training other Technical Applications Specialists and be willing to travel outside of their region to assist in supporting other territories. Assist with product demos and technical.

Requirements

• Ability to travel within and outside the region more than 90% of the time; to include Monday-Friday overnight travel.
• Valid driver’s license
• BA/BS preferably in Medical Technology; thorough technical knowledge of medical technology
• 2+ years of laboratory experience; prior field experience is preferred; strong communication and interpersonal skills to effectively handle customer problems and support the sales team’s efforts.
• Ability to prioritize critical customers and handle the crisis customers first.
• Computer literacy is mandatory (Word, Excel, PowerPoint, Outlook, etc.);
• Strong presentation and selling skills; must be completely aligned with the corporate Vision, Values and Beliefs.
• No relocation at this time. Must live within the area.

Who we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company