Technical Account Manager (Data)

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Provide complex advice and support in the positioning of strategic change operating models and frameworks in a broadly defined business functional strategy; enabling operating model, strategy and value chain formulation and alignment across the relevant Cluster(s)/ Business Unit(s). 

Job Description

Stakeholder Management  

• Actively promote and manage the collaborative engagement of internal and external stakeholders, including suppliers, clients, service providers, business partners and other Absa entities.  

• Collaborate with DE (Data Engineering), ITO and Business Stakeholders to serve as a primary point of engagement for the CAO function for any new/change related activities.  

• Ensure that planning and delivery of initiatives align with the organization's broader vision, architecture, and strategy.  

• Develop Hypothesis, Business Cases and Preliminary Documentation to support the approval and initiation of projects within the project portfolio.  

• Lead delivery of key strategic initiatives.  

• Engage with project teams (Internal and External) on key initiatives.  

• Ensure change is effectively transitioned to operations, including hyper-care leadership.  

• Advise leadership teams on strategy, operating models, and roadmaps.  

• Audit and review use of technologies, with a focus on data, data management, and advanced analytics.  

• Strategic expertise and support: Provide expertise, support, and guidance on complex and key strategic change matters, ensuring alignment with business strategy and deep engagement with business stakeholders.  

• Change frameworks and standards: Ensure the design, implementation and maintenance of strategic change frameworks and standards against global best practice standards.  

Change Programmes  

• Oversee strategic change and efficiency programmes and provide guidance and advice where required aligned to the group data strategy.  

Compliance and Risk Management  

• Fulfil all activities in adherence to relevant control and compliance requirements.  

  

Governance  

• Oversee the fulfilment of all required governance activities, including change tracking and reporting.  

Financial & Vendor Management, Risk & Governance  

• Apply the organization risk & governance frameworks.  

• Ensure decisions on infrastructure & product design are aligned to chapter & guild guidelines & are sustainable for the enterprise.  

• Proactively involve / engage chapter & guild leads in product design & infrastructure decision making, applying an enterprise-wide lens to product & service development.  

• Engage in vendor selection processes & understand all related commercial impact.  

• Deliver on time & on budget (always).