Tech Manager, Engineering

Description

Evergreen Workers’ Compensation Transformation Program (Flagship Initiative)

 

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech start-up within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

──────────────────────────────────────────────────Evergreen Vision

We will be trusted advisors in Workers Compensation by deploying our deep expertise to manage claims accurately and efficiently, producing the best outcomes for our customers and injured workers, while also providing best in class insights to improve risk management decision making.​

Modern & Scalable Platform for WCReplacement of existing claims core platform, with a new cloud platform for claims ops. that enables holistic claims handling along with modern capabilities that are market relevant, scalable, and future ready

Business TransformationReimagining of key business processes and functions to drive efficient processing and adherence to the best-in-class ways of handing claims

Technology Modernization AccelerationRetirement of existing claims platform and modernization of the surrounding ecosystem with flexible, composable architecture with modular integrations

Extensible Solution EcosystemImprove overall technology landscape by building & enhancing shared scalable component solutions that can be leveraged beyond Evergreen──────────────────────────────────────────────────

The Opportunity

Evergreen is Liberty Mutual’s multi-year, business-led and technology-enabled flagship transformation of our Workers’ Compensation line. Reporting to the Senior Director of Technology (overall tech lead for Evergreen), you will become the third Technical Engineering Manager, leading one of three execution tracks (with 3-5 Agile teams and 10-15 engineers). Although you won’t be writing production code daily, your deep engineering background lets you guide architecture, mentor developers, and ensure delivery excellence for a platform that processes billions in annual claims payments.

Peer set & governance• Peers: two additional Engineering Managers, multiple Solution Architects, and the Release Train Engineer (RTE).• Architectural alignment via GRS and program Architecture Review Board (ARB) to keep the teams delivering toward the Evergreen North-Star architecture.

 

Key Responsibilities

 

Technical & Product Delivery• Lead your track to design, build, and launch the green-field Workers Compensation claims ecosystem—core and non-core capabilities—towards the North-Star architecture.• Define, track, and communicate product & platform KPIs (e.g., claims cycle time, NPS, MTTR, cloud spend) with Product Owners to guarantee that every release delivers measurable customer and business value.• Provide thought leadership in resilience, security, scalability, operational excellence, and cost optimization; continuously scout emerging technologies, run lean POCs, and shepherd viable solutions through ARB approval.• Act as financial steward—forecast, track, and optimize both build and run costs (FinOps) to maximize ROI and minimize total cost of ownership over the platform’s life-cycle.

 

People & Culture• Own the full talent lifecycle—recruiting, onboarding, vendor integration, quarterly performance reviews, rotations, and timely coaching—to create an inclusive, high-trust environment where engineers can do the best work of their careers.• Mentor and coach engineers on technical skills, software craftsmanship, and soft-skill growth; raise the bar for engineering excellence and psychological safety.• Foster a culture of continuous learning, experimentation, and innovation; celebrate smart risk-taking and rapid feedback loops.

 

Execution & Collaboration• Partner daily with Product Owners, Solution Architects, Scrum Masters, and the RTE to maintain program health, manage inter-pod dependencies, remove impediments, and hit program milestones.• Engage with on-shore and off-shore vendor partners to ensure consistent engineering standards, knowledge transfer, and shared culture.• Initiate and foster collaborative relationships across business, operations, and technology leadership to drive the Evergreen roadmap from idea through production support.

 

Evergreen Tech Stack (you and your team’s day-to-day tools)Java · Spring Boot · Typescript · AWS (EKS, Lambda, S3, RDS, API Gateway) · Apigee · Docker · Guidewire Cloud Platform (SaaS version) · Event Streaming · CI/CD (GitHub Actions, Jenkins, TeamCity) · Datadog for full-stack observability

Qualifications

• Bachelor's degree in Computer Science or equivalent experience.