Team Leader - Mobile Crisis Response

Join Our Mission to Transform Lives!

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Summary

Functions as a Team Leader of the Mobile Crisis Response (MCR) team, which provides mental health treatment to children, adolescents, and their families. The team provides continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent
with applicable regulatory and accreditation standards. Participate as a team member in the delivery of mental health treatment services to clients and their families and facilitate the issues of recovery into their daily living situations.

Qualifications

• Master’s Degree in Psychology, Counseling, Social Work, Addiction Studies, or other behavioral health related field, or equivalent experience and training
• Must qualify as a QMHP per Illinois Department of Mental Health Rule 132
• License as LCPC or LCSW preferred
• Knowledge of crisis de-escalation techniques and the ability to remain calm and composed in high pressure situations
• Strong verbal communication skills, including the ability to convey information accurately over the phone
• Sound judgement to assess situations, determine the severity of crises, and take appropriate action, including referral to emergency services
• Excellent written and oral communication skills
• Strong communication skills essential; adept at collaborating across departments and engaging with leadership at all levels.
• Strong computer skills required, including proficiency in operating various software applications, and navigating digital platforms effectively
• Valid driver’s license and ability to meet agency insurance requirements
• Must have own transportation
• Belief in the mission and vision of Rosecrance

Responsibilities

1. Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned. (Some on-call hours are required for this position.)
2. Provide oversight and direction to community-based intervention and support team.
3. Provide clinical supervision to team members.
4. Complete requirements for review and signing of all required clinical documentation.
5. Ensure that individual and group census numbers are within required fidelities.
6. Provide individual, group and family counseling
7. Provide crisis intervention services as needed.
8. Provide case management and group coverage when needed.
9. Act as point person when assigned
10. Facilitate team meetings and case reviews
11. Provide guidance and clinical supervision to the assigned team in conjunction with ongoing supervision
provided by the Director
12. Become familiar with all related state and county contracts, and complete monthly reports as required.
13. Understand and comply with all the principles established by the Rosecrance Corporate
Compliance Program and Code of Conduct.
14. Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
15. Deliver exceptional customer service consistently to every customer.
16. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
17. Assume other related responsibilities as assigned.

Schedule

• Hours: Monday - Friday 8:30am - 5:00pm

Work Location

Rosecrance Walnut– Champaign, IL

• Work Mode: Onsite 

Compensation & Rewards

• Base Pay: (pay is based on education, experience, and credentials)
  • Starting at $55,161.60/year

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for you and your family:

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
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