Team Lead, Vendor Management

Company Description

ARE YOU READY TO WORK AT ALTISOURCE?

• Are you interested in making an immediate impact on work that matters?
• Are you looking to join a group of seasoned industry experts, innovators and collaborators relentlessly focused on driving results?
• Are you intrigued by a billion-dollar company that is financially successful but feels like a start-up?

If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities.

We are looking for a Team Lead, Vendor Account Management be responsible for strategic vision for their territory, identify trends and patterns, and own vendor relationships to ensure all onshore client needs are met and areas of improvement are identified.

Job Description

o   Vendor Performance Monitoring – Review daily performance reports and identify failure trends

o   Relationship Management – Conduct and host weekly meetings with all assigned vendors to review open orders, drive completions, improve SLAs, drive revenue and correct follow-up orders

o   Reassignments – Perform reassignments of work orders to alternate vendors to ensure adherence to client SLAs

o   Centralize Communications – Establish as a SPOC for vendors to reach out to for all items, manage internal and vendor escalations, recover expiring documents

o   Mentor/guide team members through objectives

o   Additional duties when indicated.

Qualifications

• Bachelor's degree or high school plus relevant experience
• Excellent communication skills, both written and verbal are required.
• Strong time management skills 
• Excel and other MS Office software proficiency
• Success with meeting management (scheduling, agendas, minutes)
• Problem solving skills
• Please be effective with self-management
• Please have a high level of initiative
• Leadership experience a PLUS.

Additional Information

WORKING AT ALTISOURCE ADVANTAGES

Prosperity

• Competitive salary based on your experience and skills 
  • Rate ranges from $56,816/year - $79,500/year for qualified candidates 
• 401(k) plan

Good Health

• Comprehensive insurance plans like Medical, Dental, Vision, Personal Accident Benefit and Life Insurance
• Wellness Programs

Happiness

• 10 paid holidays + up to 19 days of paid time off accrued annually
• Paid Parental Leave
• Lots of employee engagement activities (examples include office stress buster events, holiday celebrations, and "Living our Values" celebrations)

• Opportunities to join our community service initiatives, (prior activities have included Habitat for Humanity

Are you up to the challenge? Apply today!

Got a question? Contact our Talent Acquisition Team at working@altisource.com.

Altisource’s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background.

We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business needs.