Team Lead, Commercial Processes

Who we are

DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV’s mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world’s largest brands, publishers and digital ad platforms. DV’s technology platform provides advertisers with consistent and unbiased data and analytics that can be used to optimize the quality and return on their digital ad investments. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best in class solutions across the digital advertising ecosystem, helping to build a better industry. Learn more at www.doubleverify.com.

What you’ll do 

We are looking for a highly motivated, results oriented, and passionate Team Lead to manage and develop the Commercial Process team function within our Sales Operations COE. The primary focus of this position will be to coach and lead the team to streamlined and successful unlocking of revenue through creation and support of scalable, compliant, and commercially viable processes. Success will be measured through our ability to accelerate the campaign and contracting operations, as well as increasing the effectiveness and productivity of our internal teams. The right person for this role is a seasoned team player and natural leader, has the ability to work across departments with disparate needs, excels at problem solving through critical analysis, and is challenged by process review and continuous improvement. Core responsibilities include:

●        Lead, mentor, and manage a team of talented Commercial Process Specialists and be responsible for development and maintenance of processes supporting revenue growth and enablement

●        Collaborate with internal department stakeholders within Sales Operations, Sales, Account Management, Finance, Accounting, Billing, Legal, and others, on strategic initiatives and workflow support mechanisms

●        Oversee, advise, and educate the Commercial organization on pre-sales and post-sales contracting guidelines by partnering with Legal and Commercial leadership

●        Spearhead team projects on new process implementation and current process improvements while prioritizing requests and resolving escalations

●        Evaluate and develop performance metrics and KPIs for the individual contributors to facilitate scalable processes while promoting personal growth and professional development

●        Own the creation of training materials and documentation in partnership with Commercial Training and Onboarding to ensure new and existing members of the department are aware of current campaign and contracting workflows

●        Maintain and enforce standardized processes, while creating and supporting non-standard deals and custom operational workarounds that unlock revenue

●        Perform workload and system audits for completeness, accuracy, and compliance against organization and policy standards

●        Provide insights, guidance, and data to manager on team performance

 

Who you are

●        5+ years experience in Sales Operations, Contract Management, Finance,  Deal Desk, or similar role, preferably within a media / AdTech environment

●        1+ years experience in a people management role

●        Bachelor’s degree in Business Administration or equivalent

●        Experience with Salesforce.com required; with knowledge on how to generate reports strongly preferred

●        Strong analytical and project management skills required

●        Excellent written and verbal communication skills; Must be comfortable presenting business cases and proposals to senior executives

●        Experience in the design, implementation, and support of revenue generating workflows preferred

●        Experience in creating and managing individual and team KPIs and goals

●        Excellent understanding of contracting globally, with comprehension of detailed pricing models and strategies

●        Critical thinking and change management skills within dynamic organizations

●        Ability to prioritize and work in high volume environment

●        Ability to work well with cross functional teams (Sales, Account Management, Finance, Accounting, Billing, Operations and Legal) and influence as well as build relationships with these teams 

 

The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, and balancing internal equity relative to peers at DV.
The estimated salary range for thi