Jobs and Careers

Task Manager

Washington, United Statesfull_timeVerifiedPosted 22 Jan 2025

About the role

cFocus Software is seeking a Task Manager to join our program supporting USDOT in Washington, DC. This role has remote capabilities. This position requires an active Secret clearance

Qualifications:

Masters or Bachelors degree in Business Admministration, Project Management, Computer Science, or a related field
Project Management Professional (PMP) certification
10+ years of Task Management experience

Duties:

Manage Tier 1, Tier 2, and Tier 3 Helpdesk support.
Coordinate with DOT Federal/Contractor teams to resolve customer Helpdeskrequests
Oversee specific tasks or activities within a project or program.
Coordinate with team members to ensure tasks are completed according to schedule and quality standards.
Track progress, identify risks, and communicate with stakeholders to ensure successful task completion.
Preparation and update of Project Management Plans
Weekly/Bi-weekly Status Reporting
Ad Hoc Status Reporting
Monthly Project Cost Reporting
Sprint Schedule Reporting
Earned Value Management Reporting, where appropriate
Technical Interchange Meetings
Participation in the development of a Risk Mitigation Plan
Creation and management of the Project Requirements Traceability Matrix (RTM)
Creation and management of the Project Risk Register
Providing information as needed for information security solutions and certification.
Assistance to annual security assessment inquiries in coordination with the Government.
Analysis on issues to determine resolutions and communication to customers and users
Update on user manuals, videos, and other training and support materials as needed
Interface with business owners for assistance with system and reporting as needed
Interface with DOT ITSS and other DOT service providers to identify and troubleshoot
issues
Monthly reporting on O&M activities