Talent Development Manager (Business Operations Manager)

Company

Federal Reserve Bank of Chicago

The Talent Development Manager (Business Operations Manager) manages a team of individuals who execute the business and operational strategies of the department by interacting with stakeholders across all divisions, the department, bank and system. The Talent Development team is responsible for setting and executing the vision for the department’s development strategy which includes supervisory training, leadership development, S&R employee experience, and training metrics. Individuals on the team also provide leadership and support for key System initiatives including the Examiner Commissioning Program and other development focused system initiatives. The Talent Development Manager is also responsible for the department’s succession planning and talent review efforts for S&R executive leadership to pipeline leaders, and the department’s individual development plans and skills assessment. Given the nature of work, supervisory experience or an Examiner Commission is preferred, but not required.

The Talent Development manager develops, coaches and leads staff to create a cohesive and effective team. The level of work is considered advanced, and the individual must be able to work under minimal supervision. This position has direct reports.

*** Please provide a brief overview (cover letter) of your interest in the role and how your experience prepares you to be immediately impactful in this role.

Your Responsibilities:

• Serves as an effective leader and contributes to teamwork within the business unit and across the department.  Includes setting an example of leadership and teamwork and acting in a manner that demonstrates the Bank’s core values, code of ethics and department core competencies.
• Identifies skill and learning gaps across the department in supervisory, leadership and professional skills using quantitative and qualitative measures.
• Develops and executes strategies to close identified learning gaps across the department.
• Develops and maintains ongoing relationships with staff & management at the Reserve Bank, which includes the Board of Governors, system learning contacts, and external partners.
• Oversees and/or leads multiple large and complex projects simultaneously.  Is able to create objective and track and measure performance of the project.
• Communicates and ensures staff understanding of department, bank and system projects and initiatives.
• Reviews industry trends in relevant technical or professional knowledge areas and determines applicability to the team functions.
• Makes formal presentations on a wide variety of technical and non-technical topics.
• Proactively handles employee performance through the performance management process.

Your Background:

• Bachelor's degree or equivalent experience required
• Advanced degree preferred
• Five plus years of direct work related experience
• Examiner commission or supervisory experience preferred, but not required

Strong team management:

• Possesses the ability to assess talent and create accountability within immediate team
• Possesses the ability to a lead team and create productive team dynamics and leverages strengths of staff within team and division
• Possesses the ability to anticipate change that impacts the team and revises direction as needed
• Demonstrates business judgment and decision making to make decisions in the best interest of the team

Strong communication:

• Possesses the ability to communicate in an inclusive way within direct realm of responsibility
• Possesses the ability to solicit broad input to promote diversity of thought in coming to conclusions
• Possesses the ability to initiate and nurture relationships when most directly impacts the work
• Possesses the ability to understand the stakeholder’s line of business
• Possesses the ability to execute and communicate strategy by leveraging business knowledge
• Demonstrates advanced decision making and problem solving skills
• Possesses the ability to learn continuously by understanding own strengths and weaknesses
• Demonstrates openness to feedback and modifies behavior when necessary

What we Offer

• Comprehensive benefits package, including medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off and transit benefit.
• A continuous learning environment with opportunities to gain new skills and grow your career.
• A wide range of Diversity, Equity, and Inclusion community groups as well as active employee resource groups and mentorship programs.
• Onsite gym and subsidized cafeteria.

Location

• This is a H