Table Games Shift Manager

About Bally's:

Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!

A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

Job Summary:

As a Table Games Shift Manager, you will oversee the day-to-day operations of the Table Games Department in accordance with applicable laws and Company policy. The primary responsibilities include, but are not limited to, managing guest relations, personnel, and regulatory compliance while on duty. This position's starting salary is $60,000.

Essential Functions: 

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Mentor team members to provide superior guest service
• Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
• Develop and maintain a welcoming, safe, professional, and friendly work environment
• Select, train, and develop table games team members through education, training, coaching, and corrective action
• Oversee the overall integrity of the table games department while on duty
• Act as a liaison with managers from other departments
• Perform other duties as assigned

Qualifications:

• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• Must be a high school graduate or equivalent
• Must have knowledge of all casino game rules
• Must have knowledge of all applicable gaming regulations
• Two to three years of casino management required
• Requires above-average math skills
• Experience with scheduling and budgeting in a casino environment
• Strong organizational, planning, and supervisory skills are required
• Must have open work availability to work nights, weekends, and holidays

Physical Demands:

• Frequently required to lift up to a maximum of 30 pounds
• Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead
• Requires manual dexterity to deal and collect cards and chips
• Requires visual acuity to perform close-up activities and peripheral oversight

Environmental Working Conditions:

The work environment contains bright lights, loud noise, and stressful situations.

What’s in it for you: 

• Competitive wages with annual performance reviews 
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Employee Stock Purchase Plan
• Access Perks and Childcare discounts

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.

***Pass a company background investigation***

***Must be 21 years of age***