ARIZONA DEPARTMENT OF CORRECTIONS

REHABILITATION & REENTRY

Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements.

The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.

SYSTEMS/LOCAL AREA NETWORK (LAN) ADMINISTRATOR

Job Location:

Address:

Information Technology (IT) Division
801 East Jefferson Street
Phoenix, Arizona 85034
https://corrections.az.gov/

Posting Details:

Salary:  $68,400.00

Grade: 23

Closing Date: 04/21/2026

Job Summary:

Do you have experience maintaining, developing, and troubleshooting networks and IT systems? Do you have a Bachelor’s degree in IT Computer Science, Network Engineering, or a closely related field? Join our team of IT professionals. Apply today!

The Arizona Department of Corrections Rehabilitation & Reentry (ADCRR) is seeking a Systems/Lan Administrator who will be responsible for the technical development and maintenance of Local Area Networks (LAN) and Information Technology systems and services. This position will also be responsible for maintaining mission-critical networks in optimal operation performance, installing end-user software/hardware, computer imaging, remote troubleshooting issues, and problem-solving complex technical systems utilizing advanced networking technologies.

Job Duties:

- Troubleshoots complex hardware and software problems in support of end-users
- Answers incoming phone calls with a strong emphasis on customer service
- Installs, configures, and upgrades client workstation operating systems and applications
- Initiates and enforces network security via passwords, anti-virus software, and intrusion detection programs
- Creates, modifies, moves, and deletes user accounts in conjunction with customer service
- Plans, tests, and implements Local and Wide Area Network development specifications
- Prepares reports and develops technical implementation plans
- Attends training classes, seminars, and keeps abreast of current industry trends
- Drives on State business
- Performs other duties appropriate to the assignment

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Network topology, network resources, Transmission Control Protocol, and Internet Protocol (TCP/IP)
- Personal Computer (PC) operating systems and hardware
- Telecommunication systems
- Printers, copiers, scanners, and faxes
- Application software
- Managing anti-virus, Active Directory user accounts and resources, email accounts, Smartphones, and data backup systems, including media management
- Managing network resources
- Installing, testing, and repairing telecommunication equipment, voice and data lines, CATV, digital conferencing, and IP surveillance cameras
- IT Service management methodologies

Skill in:
- Verbal and written communication
- Building and maintaining interpersonal relationships
- Technical troubleshooting and problem-solving
- Project management and implementation
- Report preparation
- Testing telecommunication equipment and diagnosing malfunctions
- Time management, prioritization, and organization
- Identifying and interpreting end-user issues, customer services
- Grammatical competency

Ability to:
- Lift/carry approximately 50 lbs.
- Push/pull approximately 100+ lbs.
- Walk/run approximately 1+ miles
- Learn and adhere to ADCRR policies and procedures
- Analyze and diagnose problems related to operating and network systems and develop effective solutions
- Understand complex interrelated technology and software functions
- Enhance and maintain operating systems and related software to optimize computer performance
- Consult on issues and requests from end-users
- Provide remote troubleshooting over the phone
- Be self-motivated and perform duties unsupervised
- Work in a prison environment

Selective Preference(s):

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