Systems Engineering Group Lead

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

Our Company has an outstanding track record of success and strives to build long term relationships with our customers. Customer satisfaction is given great emphasis and we strive to build a trusted advisor relationship with every customer.

The customer team comprises Sales, Project Management, System Engineering and System Technologist personnel working together in a high performance culture, often with demanding cycle times and high customer expectations because we are working on mission-critical communication systems.

Many of our systems are designed around the APCO Project 25 communications standard. With the growth of data services some of our customer’s mobile wireless networks are being enhanced with LTE infrastructure for applications such as APX Next Smart and live mobile video transmission supplementing our traditional core voice and narrowband data networks.

Job Description

Overview:

The Systems Engineering Group Lead will be responsible for leading a team of Engineers in the public safety design and implementation of solutions for Motorola’s ASTRO 25 systems and adjacent technologies for State and Local government agencies. We are looking for a Group Lead who is inspired by delivering solutions that truly make a difference.

Responsibilities:

The Systems Engineering Group Lead will have multiple roles including team leadership and limited (approx. 20%) direct project responsibilities.  In the team leadership role, the Group Lead will support administrative functions, make project assignment decisions, and provide technical oversight to ensure project milestones are met. They will supervise their Systems Engineering field team to ensure systems designs comply with engineering best practices and will work with the project teams comprised of Project Management, Systems Engineers, System Technologists, Construction Managers, and Customer Service Managers to ensure successful project delivery through final system acceptance.  The Group Lead will also have limited direct project responsibilities functioning as a Systems Engineer of Record.

Group Lead Team Leadership Responsibilities:

• Systems Engineering administrative functions
  • Engineering resource planning, job requisitions, interviewing, hiring decisions, onboarding, training coordination
  • Goals setting, performance reviews, merit increase decisions
  • Employee rewards and recognition

• Engineering project oversight
  • Engineering of Record assignments to each new project
  • Project technical oversight and management reporting
  • Project milestone reviews and issues resolution
  • Sales to Service process execution

• Engineering team leadership
  • Initiative development and execution
  • Selected Pre-Sales design reviews and labor forecast input
  • Interdepartmental coordination between Project Management, Sales, Pre-Sales Engineering, Customer Service Management

Engineer of Record Project Responsibilities:

• Design and implementation of the radio network including infrastructure, subscribers, mobile backhaul and WAN and CEN networks.
• High level of customer and consultant interaction involving customer design reviews, customer witnessed staging and acceptance testing events, coverage acceptance testing, live system upgrades, and troubleshooting efforts.
• System buildout, configuration and acceptance testing in both lab staging and field environments
• Radio coverage testing, frequency analysis and interference mitigation
• Radio system licensing (FCC/Industry Canada/NTIA)
• Preparation of system fleet map, encryption and radio programming templates
• Complete system documentation
• Live system cutovers and upgrades

Engineer of Record Additional Skills/Knowledge:

• Radio Frequency Engineering principles
• Land / Mo