Jobs and Careers

Systems Engineer Sr

NEC Corporation

Rancho Cordova, United Statesfull_timeVerifiedPosted 24 Sept 2024

💰 $145,000/yr($111,000/yr – $145,000/yr)

About the role

Azure Systems Engineer - Sr

Location: Los Angeles, CA (Downtown)

Must be authorized to work in the US without visa sponsorship or transfer.

Summary:

This role provides senior-level technical customer support, solution delivery including: analysis, design, evaluation, configuration, installation, documentation, testing, training, and general support across the functional areas of the solution offerings.

Occasionally provides presales activities and proposal development support for the group. Acts as a customer technical advocate insuring timely responses to customer requests, issues, and concerns as it relates to project activities, sales, proposals, and/or marketing support. As a senior level team member integrates research, development, technical skills and sales techniques to successfully introduce new products and services or to revise existing product lines or services to customers. Understands and masters the features and benefits of our primary products and customer requirements.

Essential Duties and Responsibilities:

45% May lead or be a member of a team of engineers or related staff for customer support, maintaining ARS MBIS systems. Including the analysis, design, evaluation, configuration, installation, testing, training, and general support for the delivery of software, hardware and related services for our product offering as well as provide technical support to other engineers or project managers in the configuration, installation, training, and support of the product offerings.
30% Ability to analyze, diagnose, and solve complex technical systems issues related to our product offerings.
5% Provide technical support to sales for RFI/RFP/RFB technical responses, including system design documents, quotations, and presentations.
5% Lead the implementation of strategies and make concise recommendations to project managers, project staff and sales managers on technology factors for projects or project pursuits.
5% Assist other engineers, project managers, project staff, and sales staff in defining customer technical requirements and specifications for system/product design.
5% Works closely with analysts, development and the delivery teams to insure the product solution addresses current customer requirements and expectations.
5% Documents procedures, policies, proposals, specifications, implementations for project and sales staff to review.

This list is intended only as a guide and summary of the typical functions of the position. It is not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties to which the employee may be assigned. An employee’s supervisor may ask the employee to perform additional duties or take on additional responsibilities without notice. This list is neither complete nor permanent and may be amended at any time in the Company’s sole discretion.

Prerequisites:

Education: Bachelor's degree (B. A.) from four-year College or University in Computer Science.
Experience: Ten plus years directly related experience and/or training; or equivalent combination of education and experience in a related field.
Certifications:

Certified Kubernetes Administrator (CKA).
AZ-900: Microsoft Azure Fundamentals Certified.
Red Hat Certified Engineer (RHCE) Certified.
Red Hat Certified System Administrator (RHCSA) Certified.

Specialized Knowledge and Skills:

Language Skills: Excellent communication skills; fluent in English. Able to clearly and concisely explain complex situations to customers.
Reasoning Skills: Must be able to effectively analyze and troubleshoot complex problems using logic and methodical reasoning.
Technical Skills: Experience with the following: