Systems Engineer
GuidehouseAbout the role
Job Family:
Systems Engineering Consulting
Travel Required:
Clearance Required:
What You Will Do:
Guidehouse is recruiting System Engineers to outwit complexity and be a part of our fast-growing litigation and investigation support practice. Every organization today faces complexity across multiple levels on a frequent basis. And navigating these challenges and opportunities demands more than the one-dimensional maps, tools, or solutions of the past. You need a guide with an understanding of your industry and the proven experience to navigate the changing terrain ahead. Join our team supporting the Department of Justice and guide our customers through the complexities associated with data proliferation and the growing technical and legal challenges of eDiscovery.
The Systems Engineer:
Supports eDiscovery Review, Analysis, and Preservation platforms, such as Veritas eDiscovery Platform (eDP) (Clearwell), Relativity, and Enterprise Vault, performing engineer and administrator services in support of electronic discovery including the operations and maintenance of these platform.
Ensures high availability and routine operation and maintenance of these systems, including training and developing standard operating procedures, identify innovative approaches to leverage technology in support of repeatable and defensible eDiscovery workflows, weekly/ monthly maintenance, and incident response.
Systems are deployed on physical and virtualized servers, have geographically separated data centers for Continuity of Operations, massive amount of attached storage and requires a wide range of supporting tasks, including but not limited to:
Participate in teleconferences or technical meetings to review, educate, and support program objectives.
Process storage requests, migrations, and decommission tasks.
Monitor failed system components and coordinate vendor and intra-agency support (L2-L4).
Research and recommend innovative, and where possible automated approaches for system administration tasks.
The Systems Engineer has a sound understanding of accompanying enterprise services, such as M365 Core and Premier Discovery.
What You Will Need:
An ACTIVE and MAINTAINED TOP SECRET Federal or DoD security clearance
FOUR (4) or more years of Systems Engineer/Administrator experience
TWO (2) or more years of previous experience in architect and design of complex high-available systems
Experience with Cloud Service Providers (CSP) Azure and/or AWS; Infrastructure as a Service components; setup and configuration of EC2 instances, RDS databases, VPCs, EBS, ECS, EFS, S3; Azure virtual machines, Azure Storage: Blobs, Disks (including Managed Disks), Azure Virtual Network
Experience managing scalable architecture supporting GOTS/COTS systems, data migration strategies, and hybrid environments
Experience as systems administrator supporting Microsoft Windows Server 2012/2016/2019 in large physical and virtual infrastructures
Strong knowledge of IT infrastructure and network architecture.
Strong oral and written communication skills, particularly to translate customer requirements to technical requirements
What Would Be Nice To Have:
Experience researching and resolving customer product support complaints and issues
Experience supporting Veritas Enterprise Vault or similar industry recognized platform Experience. Preferred THREE (3) or more years
Experience supporting eDiscovery Review and Analysis platforms such as Veritas eDiscovery Platform, Relativity, or equivalent. Preferred THREE (3) or more years
Knowledge of VMWare administration and tools
Strong understanding of virtualization concepts, deploying systems and payloads to AWS or Azure is a plus
Working knowledge of Enterprise IT systems, such as MS Exchange, Enterprise Vault, file servers, and SharePoint
Ability to work independently with high level of initiative and excellent troubleshooting skills, while maintaining and fostering collaboration across the team and enterprise stakeholders
Demonstrated understanding of Continuity of Operation
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