Systems Engineer (IIS)

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

NBCUniversal has an exciting opportunity for a talented individual to become a System Engineer (Web/Middeware Services) of Media Infrastructure Technology with a specific focus on support of the Media Technology and Infrastructure Division for NBCU Operations and Technology (O&T).  O&T supports Enterprise Technology, Broadcast and Production systems across the NBCU portfolio globally.

The System Engineer for Web/Middleware will partner with NBCU resources on day to day operations and platform support, long range initiatives planning, collaboration with cross-functional business leaders and partners, and participate in a dynamic team providing “best in class” support for our NBCU Media I stations.

• Subject matter expert in web and middleware technologies
• Participate in the design of highly available, scalable, secured, distributed web and middleware hosting solutions
• Collaborate with application teams to establish CI/CD orchestration pipelines
• Assist project teams in scoping, design, and project work estimations
• Identify issues and project business requirements and develop solutions to them
• Respond to incidents and service requests; identify areas of optimization and lead efforts to implement them
• Collaborate with Cyber Security and identify solutions for remediation of vulnerabilities in the web and middleware infrastructure
• Collaborate with Enterprise Monitoring to implement monitoring and alerting for web and middleware technologies
• Participate in 24/7 support by acting as an escalation point for any production issues

Qualifications

• B.S. degree in Information Technology, Business Administration or other technical discipline
• Must be willing to work specific shifts corresponding to either East Coast US or West Coast US time zones
• Must be willing to work evenings, overnights, weekends , holidays with little or/no notice
• 2+ years technical expertise in one of:
  • Internet Information Services
  • Windows Server system administration
  • Alternatively, 2+ years of technical expertise in web application development & implementation
  • Familiarity with at least two of the following:
    • Automation tooling (Ansible, PowerShell, shell scripting)
    • Git
    • Loadbalancing
    • Public Key Infrastructure
    • Single-Sign On tooling
    • Web application firewalls
    • CI/CD pipeline tooling
    • Secrets management

Desired Characteristics: 

• Ability to work collaboratively in a team environment
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written formats
• Ability to work with code to bring advancement of continuous integration/deployments
• An automation-first approach to tackling technical problems
• ServiceNow experience is a plus
• Understanding of Windows and Linux update processes & impact on systems
• Understanding of database configuration from a web server point of view
• Knowledge of the OS : Linux, Windows Server
• Knowledge of SAN and NAS storage
• Skilled at making decisions and problem solving
• Ability to communicate with external customers in the resolution of support issues

Additional Requirements:

• Fully Remote: This position