Systems Analyst, AWS Connect Focus, Progression

Title: Systems Analyst, AWS Connect Focus, Progression 
Company: Tampa Electric Company
Location: Midtown East Tower 
State and City: Florida  -  Tampa
Shift: 8 Hr. X 5 Days

Hiring Manager:  Dilip Tadisina

Recruiter: Mark Koener 

 

 

TITLE:    Systems Analyst, AWS Focus, Progression
PERFORMANCE COACH:     Manager Application Development & Support
COMPANY:    TECO Services Inc.
DEPARTMENT:    Information Systems

Note: Seeking ideally to hire at the Senior level but can hire at any level within the job family of progression, based on Education and years of Experience.

POSITION CONCEPT 
A Systems Analyst develops applications; implements software packages, integrates applications, and provides 24x7 application support.  Collaborates on all phases of the software development life-cycle (SDLC) with a focus on the application design, development, and implementation phases.  Utilizes appropriate development tools and technologies in keeping with the IT architecture.

FOCUS AREAS
•    AWS
•    AWS Connect
•    Python language coding
•    AWS CDK development
•    Azure Devops
•    Git, GitHub
•    CI/CD pipeline
•    Agentic AI
•    React

ADVANCEMENT IN PROGRESSION 
Advancement to a higher level is based on value added to the Company through increased duties, responsibilities, and accomplishments.  Advancement is not automatic, i.e. based solely on time in the job, but will be based on direct observation of the employee’s performance, accomplishments, qualifications, and the business and/or technical needs of the department.

WORKING CONDITIONS
Most work performed in an office environment, but occasional travel to operating locations is required.

Level 1 - Associate Systems Analyst 
The Associate Systems Analyst develops software of limited complexity.  Provides primary support for one or more applications. Participates on Application Development and Support teams.  Works under direct supervision.

 

PRIMARY DUTIES AND RESPONSIBILITIES 
1.    Develops software of limited complexity based on specifications provided.  
2.    Implements software packages for which limited configuration and integration is required with minimal vendor contact.
3.    Integrates applications where the complexity of interfaces is limited and based on specifications provided.
4.    Provides 24x7 primary support for one or more applications typically classified as ‘niche’ or ‘core’, but not ‘mission-critical’.  May provide secondary support for mission-critical applications.
5.    Supports the request and analysis phases of SDLC by assisting with documentation and estimates.
6.    Executes the design, development, and implementation phases of SDLC by producing the prescribed deliverables under the guidance of more senior staff.
7.    Participates on an Application Development and Support team as well as project teams under the direction of their manager, senior team members, or project managers.
8.    Acquires and maintains knowledge of business areas relevant to projects and application support assignments.
9.    Acquires and maintains appropriate technical skills.

 

QUALIFICATIONS

 

Education

Required:    Bachelor’s degree in Information/Computer Science, Business Administration,                 Engineering, Mathematics, Information Systems or equivalent discipline.  In lieu of 
Bachelor’s degree, additional years related experience may be considered.

Licenses/Certifications

 

Preferred:    Certifications in specific job-related disciplines are preferred.

 

Related Experience 

Required:    Minimum one year of experience in systems analysis, design, and development.  In lieu 
of Bachelor’s degree, a minimum high school diploma and 4+ additional years related experience may be considered.

 

Knowledge/Skills/Abilities (KSA)

 

Required: 
•    Working knowledge of business software applications and hardware technologies.  Stays current with IT industry trends and emerging technologies.
•    Good verbal, written, analytical, and interpersonal skills.
•    Understands project plans and is able to clearly articulate their role, project goals, and timelines.
•    Working knowledge of the Microsoft Office suite.  
•    Comprehends technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture.

 

Level 2 - Systems Analyst 
The Systems Analyst develops software of moderate complexity based on specifications provided.  Provides primary and/or secondary support for